Medical Assistant (East Valley) - Hospice of the Valley

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

Benefits:

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

The Medical Technician/Medical Assistant (MT) provides and coordinates quality patient care, performing activities within their scope of practice that have been delegated to them and overseen by a provider or physician. MTs travel to patient private homes, care facilities, and group homes to conduct medical assessments and evaluations under the guidance and supervision of the provider. Utilizing specialized technology, the MT completes a clinical assessment, identifies stated patient needs or issues communicates relevant data to the provider as a part of the provider’s telehealth visit. This role person will be a key member of the team interacting frequently with patients/families while consistently delivering excellent customer service enhancing the patient/family experience.

This role covers the east valley - Mesa/Gilbert/Chandler

Responsibilities

• Develops and maintains therapeutic relationships.
• Coordinates patient care as directed by clinical providers, company standards and policies.
• Conducts telephone screenings and intake of medical information and documents in the patient medical record.
• During the provider’s telehealth visit, while in the home the MA completes assigned clinical duties.

• Provides accurate observation of patient needs.
• Provides quality personal care.
• Assures patient safety.
• Assist with implementing policies and follows processes while ensuring adherence to privacy and confidentiality protocols.
• Provides effective patient/family/caregiver teaching.
• Collaborates in providing patient care.
• Creates timely and accurate documentation.
• Maintains professional knowledge and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• High School diploma.
• Certified Medical Assistant or Emergency Medical Technician certification required.
• Minimum of one year of experience as a Medical Assistant.
• Experience with Microsoft Office applications including Excel, Word, and Outlook.

Preferred Qualifications

• Emergency Medical Technician.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V

PI250453100