Medical Assistant Endocrinology - Middleton Family Medicine Urgent Care LLC

Endocrinology Medical Assistant

Job Description:

Middleton Family Medicine is looking for an enthusiastic, patient-focused individual for a Medical Assistant role to support our Endocrinology department. The Endocrinology Medical Assistant plays a pivotal role in facilitating patient care and involves various responsibilities, including preparing exam rooms, rooming patients, performing vital checks, assisting with procedures, managing patient educational materials, coordinating prescriptions and prior authorizations, and ensuring seamless communication between patients and providers. This role demands meticulous attention to detail, excellent organizational skills, and the ability to collaborate effectively within a healthcare team while ensuring patients receive optimal care and support.

Essential Duties and Responsibilities:

• Room Preparation and Maintenance:
• Stock and maintain examination rooms with essential supplies including monofilaments, tuning forks, chucks, alcohol swabs, band-aids, tissues, hand sanitizer, etc.
• Thoroughly sanitize and wipe down all surfaces after each patient visit.
• Patient Educational Material Management:
• Ensure availability of educational pamphlets related to medications and handouts concerning osteoporosis medications, hyperthyroidism, and blood sugar log forms.
• Provide necessary forms and guidance for Libre Pro usage including food/glucose logs
• Patient Rooming and Chart Preparation:
• Update patient charts with medication lists, allergies, refill requests,
• Document the reason for the patient's visit.
• Assist in downloading and uploading data from meters, pumps, or sensors to the system.
• Vital Checks and Point-of-Care Testing:
• Conduct vital checks including height, weight, blood pressure, and heart rate during patient visits.
• Perform Point-of-Care A1c tests, calibrate machines, log results, and input data into the system.
• Libre Pro and Sensor Management:
• Maintain records of purchased Libre Pro sensors, document their placement in patient charts, and guide patients on usage, including sensor return protocols.
• Ensure proper documentation of sensor placements in patient charts using templates.
• Assist in linking patients' meters, CGMs, and pumps to the medical facility's system.
• Communication and Coordination:
• Relay patient instructions and messages to the appropriate providers, documenting discussions in patient charts.
• Exhibit knowledge and proficiency in diabetes equipment, assisting patients with pumps, monitors, and CGMs.
• Sample/Voucher Management and Injections:
• Manage inventory logs for medication samples (pills and refrigerated medications).
• Keep medication vouchers stocked.
• Medication injections: Prolia & Evenity:
• ensure adequate supplies for upcoming injections.
• Document injection site, lot number & expiration date in patients chart using templates.
• Prior Authorizations and Documentation:
• Document and maintain all processes related to ordering of and prior authorizations for osteoporosis medications, Reclast infusions, diabetes medications, and weight loss medications.
• Coordinate with providers for patient cases requiring prior authorizations, insurance verifications, and specialty pharmacy orders.
• Maintain lists of insurers covering specific medications and pharmacies stocking medications efficiently.

Qualifications:

• Certified Medical Assistant or relevant certification preferred
• Proficiency in handling endocrinology-related equipment and procedures preferred
• Strong communication skills and the ability to manage multiple tasks efficiently.
• Familiarity with medical software/systems, preferably Athena.
• Understanding of insurance processes and prior authorization procedures.

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