MEDICAL ASSISTANT II - HOAG SPINE INSTITUTE -- NEUROSURGERY (Newport Beach, CA, US, 92617) - Hoag

Primary Duties and Responsibilities

The Medical Assistant (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow including scheduling patients which can include follow up office visits, imaging and lab work, preparation of appropriate chart elements. The responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient’s health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.

Education and Experience

Required:

• High school graduate or equivalent; Graduate of Medical Assistant program or one year previous medical back-office experience, preferably within an acute healthcare system environment.
• Basic keyboarding skills and knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Basic knowledge of medical terminology

Preferred:

• Associate or Bachelors’ degree in healthcare-related field
• Minimum one (1) year previous medical back-office experience, preferably within an acute healthcare system environment
• Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’
• Qualified bilingual or multilingual candidates

Certifications Required

• Current BLS Certification

Certifications Preferred

• Medical Assistant Certification
• CPR certification required or willing to obtain within 30 days of hire
• Current Limited Phlebotomy Certification

About Hoag

Hoag is a nonprofit, regional healthcare delivery system in Orange County, California. Delivering world-class, comprehensive, personalized care, Hoag consists of 1,800 top physicians, 15 urgent care facilities, 10 health and wellness centers, and two award-winning hospitals. Hoag offers a comprehensive blend of health care services that includes seven institutes providing specialized services in the following areas: cancer, digestive health, heart and vascular, neurosciences, spine, women's health, and orthopedics through Hoag's affiliate, Hoag Orthopedic Institute, which consists of an orthopedic hospital and four ambulatory surgical centers. Hoag is the highest-ranked hospital in Orange County by U.S. News & World Report and the only OC hospital ranked in the Top 10 in California, as well as a designated Magnet® hospital by the American Nurses Credentialing Center (ANCC). For more information about Hoag careers, visit careers.hoag.org.