Medical Assistant - Families and Youth Inc

Medical Assistant

Families and Youth Innovation Plus is hiring a full-time Medical Assistant

We are seeking a compassionate and organized Medical Assistant to join our Certified Community Behavioral Health Center (CCBHC). The Medical Assistant will support our psychiatrist and mental health professionals in providing high-quality care to our participants, scheduling appointments, documenting patient information, and providing patient instructions.

Competencies

• Information Management
• Concern For Safety
• Acting with Empathy and Compassion
• Attention to Detail
• Client Focus
• Fostering Communication
• Planning and Organizing

Key Responsibilities

Clinical Duties:

• Assist psychiatrists during patient examinations and treatments
• Manage patient intake, including vital signs and medical history
• Schedule appointments and maintain electronic health records
• Coordinate with other healthcare providers for comprehensive patient care
• Ensure compliance with medical regulations and privacy laws
• Assist with basic laboratory procedures and diagnostic tests
• Provide patient education on medications and treatment plans
• Handle administrative tasks such as insurance verifications and referrals
• Collaborate with pharmacies for ordered prescriptions
• Assist in obtaining lab results and referral reports in collaboration with the care coordinator.
• Assist in collaborating documentation with the schools and parents

Patient Care and Education:

• Provide patients and families with education on medications, treatment plans, and mental health resources
• Offer emotional support to patients and families in crisis situations
• Collaborate with the care team to develop and implement individualized treatment plans
• Facilitate communication between patients, families, and healthcare providers

Administrative Tasks:

• Manage patient intake process, including gathering medical history and insurance information
• Schedule and coordinate appointments for psychiatric evaluations, therapy sessions, and follow-ups
• Maintain accurate and up-to-date electronic health records
• Handle insurance verifications, prior authorizations, and referrals
• Assist with inventory management of medical supplies and medications
• Ensure compliance with medical regulations, privacy laws (HIPAA), and center policies
• Participate in quality improvement initiatives and staff meetings

Qualifications and Experience

• Graduation from an accredited Medical Assistant program required
• Current Medical Assistant certification (CMA, RMA, or equivalent)
• 2+ years of experience in a healthcare setting, with preference given to Mental Health or psychiatric experience
• In-depth knowledge of psychiatric terminology, common mental health conditions, and psychopharmacology
• Proficiency in electronic health record systems and Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong interpersonal skills with the ability to interact professionally with a diverse patient population
• Demonstrated ability to maintain patient confidentiality and handle sensitive situations with discretion
• Basic understanding of ICD-10 codes related to mental health diagnoses
• Current CPR and Basic Life Support (BLS) certification