Medical Assistant Lead - United Vein & Vascular Centers

United Vein & Vascular Centers is a life-changing healthcare innovator that is rapidly expanding access to state-of-the-art, minimally invasive vein and vascular care as we grow our footprint across the country. The unparalleled outcomes we achieve are made possible by dynamic team members like YOU working alongside our exceptional team of skilled physicians and passionate staff.  Join us on our journey to transform lives as we raise the bar for patient service and outcomes! Explore exciting career opportunities with United Vein & Vascular Centers and unlock your potential!

We offer a supportive culture that is driven by deep commitment to the success of our patients and our teams. We invest in YOU and are dedicated to creating individualized opportunities for career advancement. In addition, we invest in our employees by offering:

• Competitive compensation package
• Outstanding work life balance
• Health, vision, and dental benefits
• 401K plan match
• Life insurance (100% company paid)
• PTO and paid holidays
• We invest substantial energy and resources in building a highly-engaged culture where your voice is heard, you are connected to a community of professionals who share your values, and you can thrive.

The Medical Assistant Lead is responsible for the competency and appropriateness of Medical Assistant services provided within assigned market.  They will ensure Medical Assistants perform high-quality, team-based patient care for both clinical and administrative functions.

• Act as the subject matter expert and oversee Medical Assistant responsibilities and duties within the MA scope of practice in a market.
• Oversight of onboarding, competency assessment, and ongoing training of all Medical Assistants in market.
• Travel to assigned clinics as requested by supervisor or Medical Assistant Program Manager.
• Serve as the trainer and educational resource to Medical Assistants including training new employees and coaching employees identified as needing additional training.
• Provide oversight and final sign-off for new hire Medical Assistants.
• Understand and ensure compliance with all policies, procedures, and workflows within scope of practice and scope of responsibility.
• When not actively engaged in coaching or training, assist other staff members with their duties in the spirit of teamwork to ensure effective and efficient clinic operations.
• Seek opportunities for continuous improvement and collaborate with clinical and operational leadership on implementation of Quality Improvement (QI) initiatives.
• Complete assigned peer chart audits and submit to clinical and operational supervisor.
• Collaborate with supply chain team to ensure appropriate medication and supplies are available for clinic operations.
• Oversee inventory is completed in each assigned clinic and information sent to supply chain team by requested date.
• Assist with interviews of Medical Assistants, as requested.
• Work in conjunction with Market Manager and Medical Assistant Program Manager on Medical Assistant feedback sessions and annual reviews.
• Drive efficient patient flow; use eCW to update patient status throughout visit, promptly rooms patients, perform patient verification process, obtain and documents vital signs, take patient photos, and turn over patient rooms.
• Proactively identify areas of risk.
• Fill in as a Medical Assistant, on a temporary and limited basis, during critical staffing shortages.
• Frequent travel within market; infrequent travel outside of market (out of state).
• Demonstrates and promotes a work culture committed to UVVC’s Core Values: Understanding, Nurturing, Ingenuity, Trust, Excellence, and Diversity, equity and inclusion.
• Demonstrates behaviors that are consistent with UVVC’s Standards of Conduct as outlined in our Employee Handbook.
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, the Health Insurance Portability and Accountability Act (HIPAA), and other applicable laws and regulations. PHI is a top priority of our organization.
• Other duties as assigned.

• Completion of a Medical Assistant program.
• Must be currently certified and maintain certification by one of the following:
  
  • Certified Medical Assistants (CMA)
  • Registered Medical Assistant (RMA)
  • Clinical Medical Assistant Certification (CMAC)
  • Nationally Registered Certified Medical Assistant (NRCMA)
  • Certified Medical Assistant (NCMA)
  • Certified Clinical Medical Assistant (CCMA)
• Minimum of two years of experience as a Certified Medical Assistant in a patient care setting.
• Previous experience as a Lead Medical Assistant strongly preferred.
• LPN strongly preferred.
• Current Basic Life Support for Healthcare Provider (BLS).
• Must have mastery of standard operating procedures related to:
  • Infection control practices
    
  • Supply management
    
  • Sterile technique
    
  • Steam sterilizers (autoclaves)
    
  • Medication preparation and safety
    
  • Patient safety initiatives
    
  • Medical terminology
    
  • Documentation electronic medical record
• Analytical thinking skills and the ability to exercise sound judgement when making decisions.
• Expert computer skills and electronic medical records documentation.
• Ability to manage activities of the team and motivate others in a team environment.
• Dependable; able to meet reliable attendance and punctuality standards.
• For internal applicants: Employment status must be in good standing; no current disciplinary action.