Medical Assistant - Little Rock at Sage Health

About Sage Health

We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They’ve earned it.

Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients’ healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.

Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.

All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health. 

About the role

POSITION SUMMARY 

Medical Assistant provides care for the patient under the physician's direction. Includes preparing patients for exams, assisting during treatments, coordinating tests and follow-up care, and recording treatment in their electronic health record.  Assists with explaining patient instructions to the patient/family. Demonstrates competency and skills to serve patients in geriatric populations. 

The Medical Assistant displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results. 

What you'll do

PRIMARY RESPONSIBILITIES 

• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, etc. and document all information in patient’s electronic health record.  
• Interviews patients to obtain their medical history. 
• Ensure all related reports, labs and information is filled out and available in patients’ electronic health records prior to their appointment. 
• Secures patient information and maintains patient confidence by completing and safeguarding medical records, keeping patient information confidential.  
• Prepares exam rooms for patient examinations; Assist physician or onsite specialist in exam rooms  
• Assist primary care physicians in executing virtual appointments in patients' home. 
• Disinfects, cleans exam rooms following patient examinations. 
• Maintains a safe, secure, and healthy work environment by following Sage Health policy and procedures, complying with legal regulations.  
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required; Properly dispose of contaminated supplies  
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.  
• Maintain all logs and required checks (i.e., refrigerator temperatures, emergency medications, expired medications, oxygen, etc.)  
• Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls. 
• Make calls to pharmacy, diagnostic facilities, etc. As required by the primary care physician or onsite specialist.  
• Draws blood, removes sutures, changes dressings.  
• Perform other duties as assigned  

Qualifications

REQUIRED QUALIFICATIONS 

• High School Diploma or equivalent substitute.  
• Minimum Experience: 2 years; combined education/experience as substitute for minimum experience.  
• Minimum Certifications and/or Licenses: CPR and first aid certification required; CMA/RMA preferred.
• Experience with EMR, MS Word, Excel, MS outlook. 
• Phlebotomy (blood draw) 
• Professional demeanor and communication always. 
• Must be organized and attentive to detail.  
• Ability to manage competing priorities. 
• Resourcefulness in problem solving 
• Able to take and follow through with assigned tasks and accountability. 
• Ability to work in a fast-paced environment 
• Experience with Microsoft Office Word, Outlook, and Excel. 
• Participates in center and market interdisciplinary teams related to patient care plans, and outcomes. 

PREFERRED QUALIFICATIONS 

• Experience working with an electronic health record  
• Experience performing toenail clipping/trimming 
• Experienced in wound dressing 
• Medical office setting experience highly desirable  
• Experienced working in medically underserved/culturally diverse communities 
• Knowledge of medical terminology  
• Knowledge of ICD-20 and CPT coding  
• Bilingual Spanish 

Reports To: Center Manager/Market Clinical Nurse Manager

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