Medical Assistant (MA) - Wise Medical Staffing

Job Title: Medical Assistant (MA)

Job Summary: The Medical Assistant performs a variety of clinical and administrative tasks to support physicians and healthcare providers in delivering high-quality patient care. This role includes taking patient histories, performing basic clinical procedures, and managing office operations to ensure an efficient and effective healthcare environment.

Key Responsibilities:

1. Clinical Duties:

   • Patient Interaction: Greet patients, prepare them for examinations, and record vital signs such as blood pressure, pulse, temperature, and weight.
   • Medical Procedures: Assist with minor surgical procedures, administer medications as directed by physicians, and perform basic diagnostic tests such as EKGs or urinalysis.
   • Specimen Collection: Collect and prepare laboratory specimens, including blood samples, and ensure accurate labeling and handling.
   • Documentation: Record patient histories, symptoms, and progress in electronic health records (EHR) or paper charts.

2. Administrative Duties:

   • Scheduling: Schedule patient appointments, manage patient flow, and coordinate referrals to specialists or other healthcare providers.
   • Medical Records: Maintain and update patient records, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
   • Billing and Coding: Assist with insurance billing, coding of medical procedures, and processing payments or co-pays as required.

3. Patient Education and Support:

   • Instructions: Provide patients with information on medication usage, treatment plans, and lifestyle changes as instructed by healthcare providers.
   • Follow-Up: Schedule follow-up appointments and remind patients of upcoming visits or necessary procedures.

4. Facility Operations:

   • Inventory Management: Monitor and manage medical supplies and equipment, placing orders and ensuring stock is maintained.
   • Cleaning and Sterilization: Ensure that exam rooms and medical instruments are cleaned and sterilized according to infection control protocols.

5. Communication and Collaboration:

   • Team Coordination: Work closely with physicians, nurses, and other healthcare staff to deliver coordinated patient care.
   • Patient Interaction: Address patient concerns, answer questions, and provide a supportive environment for patients and their families.

6. Emergency Response:

   • First Aid: Provide basic first aid and emergency care as needed until further medical assistance arrives.
   • Protocol Adherence: Follow emergency protocols and procedures for various medical situations and ensure patient safety.

Qualifications:

• Education: High school diploma or equivalent required; completion of an accredited Medical Assistant program preferred.
• Certification: Certification from a recognized medical assistant certification board (e.g., CMA, RMA) may be required or preferred.
• Experience: Previous experience in a medical or clinical setting is desirable but not always required. On-the-job training may be provided.

Skills:

• Clinical Skills: Proficiency in performing basic medical procedures, taking vital signs, and handling medical equipment.
• Administrative Skills: Strong organizational and administrative abilities, including experience with medical billing, coding, and electronic health records.
• Communication: Excellent verbal and written communication skills, with the ability to interact effectively with patients and healthcare professionals.
• Attention to Detail: High attention to detail in both clinical tasks and administrative duties.
• Compassion and Empathy: Ability to provide empathetic and patient-centered care.

Work Environment:

• Typically works in a medical office, clinic, or healthcare facility. The role may require standing for extended periods and occasional lifting of patients or medical supplies.

Physical Requirements:

• Ability to perform physical tasks such as lifting, bending, and standing for extended periods. May also involve handling medical equipment and supplies.

Submission Requirements