Medical Assistant, Multispecialty, Full-Time, Days - The University of Chicago Medicine

Be a part of a world-class academic healthcare system at UChicago Medicine as a Medical Assistant with our Multispecialty Clinic at Chesterton and Valparaiso location.

The Medical Assistant is responsible for scheduling appointments, maintaining records/accounts, transferring calls, data entry, and taking accurate messages. Also performs clerical functions as needed. Additionally serves as a Clinical Support Specialist/Medical Assistant as needed.

Essential Job Functions:

• Works with team members and other departments to coordinate care, updates the electronic medical records, and schedules appointments.
• Is responsible for scheduling and interacting with patients via telephone, face-to-face, email, and performs duties of which includes gathering required information in preparation for the patient’s on-site appointment.
• Answering telephones from patients professionally and responding to patient inquiries and complaints.
• Researching required information using available resources.
• Perform data entry tasks.
• Handling and resolving customer complaints/concerns relating to customer service problems.
• Answers and transfers calls appropriately, takes and distributes messages.
• Performs entry and clerical functions as needed.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Responsible for chart preparation prior to exam, including but limited to the acquisition of pertinent lab results, x-rays, consultation documents and previous treatment information.
• Responsible for maintaining the exam rooms in a clean and well stocked manner. Responsible for escorting patients to and from the exam room in preparation for assessment.
• Assist with basic patient assessment data, including but not limited to taking vital signs, weight, and medication list verification. Interacts professionally and compassionately with patients and families and relays any pertinent information to the physician or caregiver as appropriate.
• Assists the physician and/or nurse practitioner with patient exams and minor surgical procedures as required. Assists physicians with daily appointment/meeting schedule and minor clerical/secretarial activities as requested.
• Assists the clinic staff in maintaining the patient care area in a clean and well-prepared manner, including but not limited to the making of beds, restocking patient supply items, and preparing teaching materials.
• Completes patient’s disability, FMLA, and other pertinent forms as requested, ensuring that HIPAA guidelines are followed, and medical record release policies observed.

Required Qualifications:

• High School Diploma or equivalent (GED).
• Previous medical office clerical experience preferred.
• Proficient in Microsoft Office preferred.
• Working knowledge/experience in electronic medical records and/or other medical software if applicable.

License or Certification:

• Successful completion of the CMA certification exam, or Registered MA within 6-months of hire date.
• BLS though the American Heart Association

Position Details:

• Job Type/FTE: Full-Time (1.0FTE)
• Shift: Days, 7:30am-4:00pm
• Work Location: Onsite 
• Unit/Department: Multispecialty 
• CBA Code: Non-Union

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.