Medical Assistant - Waterfall Community Health Center
North Bend, OR 97459
About the Job
Job Title: Medical Assistant
Job Category: Medical
Wage Classification: Hourly/non-exempt
Location: North Bend/Coos Bay
Position Type/Status: Full-time, benefitted
Travel: Minimal
Salary Range: $19-$27/hr. DOE
Reports to: Clinic Manager
Manages Direct Reports: No
HR Review & Approval: 4/10/24
Job Description:
Job Purpose:
Function as a Medical Assistant, Non-Certified or Certified MA in a team and mission-based setting to assist with direct patient care procedures and related tasks, through joint planning and problem-solving, assisting in examination and treatment of patients under the direct supervision of the Clinic Manager
Duties/Responsibilities:
- Adheres to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
- Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
- Participates in team huddles, and works with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services.
- Completes intake interviews for new and returning patients according to the established procedure including counseling patients/families on their role, and WCHC’s role, in a medical home.
- Prepares patients for examinations consistent with the purpose of the appointment.
- Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards.
- Performs related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
- Assists providers with exams of patients or any special procedures.
- Processes phone calls, refills, and MyChart communications from patients, routing as appropriate, and responding in a timely manner.
- Administers treatments and performs screening tests at the direction of the provider.
- Cleans and stocks rooms and disinfects exam room tables, treatment, and lab surfaces daily.
- Performs supervised laboratory procedures as approved by the Laboratory Director (Chief Medical Officer).
- Assists with documentation during patient visits, as needed.
- Processes prior authorizations for medication and procedures in a timely manner.
- Performs any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.
Education and Experience:
- Certified Clinical Medical Assistant (CCMA) credentials from the National HealthCare Association (NHA) preferred or obtained within 2 years of employment.
- Experience with women’s health is highly desirable.
- 6 months of healthcare experience, preferred.
- Proficiency with Microsoft Office products.
- Experience with electronic health records (EHR), such as EPIC, is highly desirable.
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
- BLS certification obtained within 6 months of hire.
Immunizations Required:
- TB (test upon hire).
Physical Requirements:
- Prolonged periods sitting and/or standing at a desk working at a computer.
- Repetitive use of hand motion, some reaching bending and/or lifting of up to 20 pounds.
- Exposed to sick people.
Benefits:
- Internal Student Loan Repayment up to $50,000 (for licensed providers)
- Up to $200 per month in student loan repayment for all other employees.
- Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start).
- 7 Paid Holidays.
- Medical/Dental/Vision 100% employer paid.
- Extra Oral Wellness Benefits for employees who have a great risk for oral diseases.
- 401K Retirement Plan 6% match.
- Short-Term Disability - options for long-term disability.
- $50,000 Life Insurance Policy- options for additional voluntary life.
- Health & Fitness Gym Membership Discount.
- Active Fit Direct- Access to 5,500 Digital Workout Videos.
- Bonusly – Internal Employee Recognition Platform.
- Employee Assistance Program (EAP).
- Will Preparation Services, Legal Consultation, Financial Planning Assistance.
- Discounted Hearing Program.
- Worldwide Travel Assistance Program.
- Comprehensive Identity Thief Protection.
Source : Waterfall Community Health Center
