Medical Assistant / Phlebotomist - Sutter Health
Oakland, CA
About the Job
Organization:
ABSMC-Alta Bates Summit Med Center
Position Overview:
Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office, patient-related and phlebotomy tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Performs laboratory procedures in phlebotomy and specimen handling to preserve specimen integrity that are in the scope of practice for the phlebotomy field of work. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers.
Job Description :
MEDICAL SERVICES
• Manages rooming and patient flow by preparing and escorting patients to examination rooms.
• Provides clinical support and patient care by obtaining appropriate identification and medical information from the patient and/or their family/support team.
• Performs vital signs, tests and collects/prepares specimens according to clinician orders.
• Supports physicians and patient care team to perform medical procedures and patient examinations by preparing the room, equipment, instruments and/or supplies appropriate for the exam/procedure.
• Administers treatments, injections, and skin tests, and collects patient specimens as directed by a physician.
• Maintains equipment and understands procedures and treatments performed by clinicians.
• Mentors and fosters a constructive learning environment that helps students and new staff build confidence in their skills, knowledge, and abilities.
PHLEBOTOMY SERVICES
• Completes routine blood collection using proper techniques and within established timelines maintaining high quality of work. Labels test tubes and ensures the accuracy of all work performed.
• Follows through on tests and procedures, and reports any incomplete assignments to assure continuity of procedures.
• Coordinates tests to achieve maximum productivity and efficiency during assigned shift.
• Receives written or electronic requests from physician for routine or special laboratory tests.
• Maintains phlebotomy tray in a sanitary and properly supplied condition.
• Labels the test tube immediately after procedure is completed with patient name, date of birth, date, time, and initials.
CLERICAL
• Performs general clerical tasks: answers phones and relates messages as appropriate; retrieves, enters, updates and transcribes patient data in the electronic health record system (eHR); reviews and revises patient appointments.
• Prepares and completes accurate documentation related to patient scheduling, patient consent, insurance related documentation, clinician order processing, test results, and patient medical records.
• Ensures that routine and priority tasks are completed within established departmental time frames.
SAFETY
• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment and exams rooms after each visit.
• Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.
COMPLIANCE
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Prepares, administers, and documents medications and treatments in accordance with state and federal regulations.
EDUCATION:
HS Diploma: High School Diploma or General Education Diploma (GED)
Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
CERTIFICATION & LICENSURE:
CPTI-Certified Phlebotomy Technician I
BLS-Basic Life Support Healthcare Provider
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Knowledge of scope of practice for Medical Assistants in the State of California.
Knowledge of medical terminology and abbreviations.
Knowledge of clinical protocols for vital signs.
Knowledge of normal values for vital signs (Blood Pressure, Pulse, Respirations, Temperature).
Knowledge of medical positioning for patients.
Knowledge of effective teamwork dynamics between front and back office staff.
Sufficient knowledge of medical terminology and the English language, to understand and communicate in a reasonable manner, the duties of the position.
Demonstrated ability to work independently with minimal supervision.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $35.24 to $44.04 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
ABSMC-Alta Bates Summit Med Center
Position Overview:
Provides clinical and clerical support to providers and members of the patient care team(s) by performing a variety of back office, patient-related and phlebotomy tasks supporting the delivery of high-quality patient care. Helps ensure smooth patient and workflow within the department and assists the patient care team in implementing the medical plan of care. Performs laboratory procedures in phlebotomy and specimen handling to preserve specimen integrity that are in the scope of practice for the phlebotomy field of work. Integrates education, technical competence, and patient interaction skills to gain confidence and cooperation from the patient, their family/support group, and other healthcare providers.
Job Description :
MEDICAL SERVICES
• Manages rooming and patient flow by preparing and escorting patients to examination rooms.
• Provides clinical support and patient care by obtaining appropriate identification and medical information from the patient and/or their family/support team.
• Performs vital signs, tests and collects/prepares specimens according to clinician orders.
• Supports physicians and patient care team to perform medical procedures and patient examinations by preparing the room, equipment, instruments and/or supplies appropriate for the exam/procedure.
• Administers treatments, injections, and skin tests, and collects patient specimens as directed by a physician.
• Maintains equipment and understands procedures and treatments performed by clinicians.
• Mentors and fosters a constructive learning environment that helps students and new staff build confidence in their skills, knowledge, and abilities.
PHLEBOTOMY SERVICES
• Completes routine blood collection using proper techniques and within established timelines maintaining high quality of work. Labels test tubes and ensures the accuracy of all work performed.
• Follows through on tests and procedures, and reports any incomplete assignments to assure continuity of procedures.
• Coordinates tests to achieve maximum productivity and efficiency during assigned shift.
• Receives written or electronic requests from physician for routine or special laboratory tests.
• Maintains phlebotomy tray in a sanitary and properly supplied condition.
• Labels the test tube immediately after procedure is completed with patient name, date of birth, date, time, and initials.
CLERICAL
• Performs general clerical tasks: answers phones and relates messages as appropriate; retrieves, enters, updates and transcribes patient data in the electronic health record system (eHR); reviews and revises patient appointments.
• Prepares and completes accurate documentation related to patient scheduling, patient consent, insurance related documentation, clinician order processing, test results, and patient medical records.
• Ensures that routine and priority tasks are completed within established departmental time frames.
SAFETY
• Maintains a clean, neat, and safe working environment, including cleaning and disinfecting equipment and exams rooms after each visit.
• Inspects and calibrates equipment accordingly for proper operation and records the quality control (QC) results, reporting any malfunctions to the supervisor.
COMPLIANCE
• Maintains strictest confidence of all patient protected health information (PHI) and protects all PHI from accidental, intentional, or inappropriate disclosure.
• Performs quality care in compliance with department standards, policies, and procedures, as well as local, state and federal regulatory agencies to deliver the highest level of patient privacy and care.
• Prepares, administers, and documents medications and treatments in accordance with state and federal regulations.
EDUCATION:
HS Diploma: High School Diploma or General Education Diploma (GED)
Other: Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
CERTIFICATION & LICENSURE:
CPTI-Certified Phlebotomy Technician I
BLS-Basic Life Support Healthcare Provider
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Knowledge of scope of practice for Medical Assistants in the State of California.
Knowledge of medical terminology and abbreviations.
Knowledge of clinical protocols for vital signs.
Knowledge of normal values for vital signs (Blood Pressure, Pulse, Respirations, Temperature).
Knowledge of medical positioning for patients.
Knowledge of effective teamwork dynamics between front and back office staff.
Sufficient knowledge of medical terminology and the English language, to understand and communicate in a reasonable manner, the duties of the position.
Demonstrated ability to work independently with minimal supervision.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
None
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Number of Openings:
1
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $35.24 to $44.04 / hour
_The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
Source : Sutter Health