Medical Assistant - Pre-Admission Testing - Spectrum Healthcare Partners
Portland, ME 04102
About the Job
Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and comprises over 200 physicians practicing in the areas of anesthesiology, orthopedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire.
This position is in a busy pre-admission testing department of our Orthopaedic day surgery center in Portland, ME. Monday-Friday.
POSITION SUMMARY
The Pre-Admission Testing MA is responsible for performing a variety of duties in both the clinical and administrative areas focusing on the delivery of quality patient care. Includes assisting physicians with patient care and handling clerical, environmental and organizational tasks. This position acts as a liaison between patients and the Orthopaedic Surgery Center by facilitating communication and bridging the gap between the Clinical Area and the Orthopaedic Surgery Center. The medical assistant functions under the license of the provider and demonstrates competency in all skills related to the performance of patient care within their scope of practice and according to organizational policies, accrediting and licensing bodies.
ESSENTIAL FUNCTIONS
- Greets all patients and families in a polite, prompt and helpful manner while maintaining professional behavior and adherence to organizational values
- Provides direct patient care
- Assists physician with the health/physical assessment process
- Assists in the documentation and education of the patient in their plan of care
- Accurately and timely documents patient care services by charting in the patient record. Documents therapeutic procedures, dressing changes, wound management, allergies and medication dosages
- Assists with patient testing procedures as directed by physician
- Collaborates with surgical scheduler to coordinate pre-operative diagnostic tests, medical consults, etc.; gathering information to ensure pre-operative emergency room patient facilitating questions regarding wound care, pain management, and follow-up appointments
- Provides patient counseling and education as directed by the supervising physician
- Maintains pre-op, PA’s H and P schedules
- Maintains post-op call statistics
- Assists with med screening: access online H&P’s, checks messages, updates patient information as needed.
- Responds to incoming patient calls in a timely and professional manner
PRIMARY DUTIES & RESPONSIBILITIES
- Assists Medical Secretary/PACU and Medical Screening as needed
- Communicates effectively with patients, families, providers, staff and others
- Provides coverage in other areas/locations when needed
- Attends meetings as assigned, and participates in educational activities to keep skills up to date
- Demonstrates professionalism at all times
- Keeps abreast of current issues involving patient care or practice issues by attending and participating in department, team and practice meetings
- Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
- Performs other duties necessary to maintain the overall efficiency and continuity of the clinic
- Is proactive in identifying, reporting and participating in the resolution of any potential or actual patient safety issues
- Perform related work as required
QUALIFICATIONS
- Current State of Maine LPN License or Completion of an accredited Medical Assistant program; Or equivalent criteria minimum of 1-2 years MA clinical experience in a physician medical practice required.
- completion of 160 hours’ clinical experience acquired through a MA externship
- CMA or RMA credentialing
- Current BLS required
- Knowledge of healthcare field, medical office protocols/procedures
- Skill in performing medical assistant tasks appropriately
- Excellent communication and interpersonal skills necessary for interacting with patients, physicians, supervisors and other staff
- Skill in time management, prioritizing and medical care coordination
- Ability to organize and accomplish tasks, and have the flexibility to meet changing demands on daily basis
- Ability to demonstrate compassion and caring in dealing with others
- Ability to maintain confidentiality
- Ability to project and maintain a professional image
- Ability to work independently and excel as part of a team
- Excellent customer service skills
- Proficient computer skills and knowledge of electronic medical records
PHYSICAL DEMANDS / WORK ENVIRONMENT
- Daily use of computer operating instruments; stationary PC, Laptop PC, keyboard and mouse
- Light lifting of paperwork, folders or other general record keeping materials
- Operation of various office equipment: fax machine, telephone & voice mail system, stationary/lap top computer, e-mail system, scanner, and copier
- Lifting up to 20 pounds occasionally, and/or up to 10 pounds frequently
- Walks frequently
- May be required to sit or stand for extended periods of time
- Risk of exposure to hazardous conditions and blood borne pathogens
- Occasional reaching, twisting, bending
BENEFITS
- Health Insurance (80% company paid)
- Health Savings Account (Company Match: $3,000 family plan / $1625 individual plan)
- Dental & Vision Insurance Plans
- 401(k) Match and Profit-Sharing Plan
- Life and Accidental Death and Dismemberment Insurance (company paid)
- Long-term Disability Insurance (company paid)
- Short-term Disability Insurance (company paid)
- Generous paid time off
- Voluntary, Employee-Paid Benefits
- Medical Reimbursement Plan
- Dependent Care Plan
Spectrum Orthopaedics was recently named the winner of the Best of the 207 Orthopaedics award!
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