Medical Assistant-Primary Care- East Columbus - Ohio State University Physicians, Inc.

Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?

Who we are

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

• Successfully performs the responsibilities of a Medical Assistant/Certified Medical Assistant and one or more of the following responsibilities:
• Support the Practice Manager with the duties of Emergency Preparedness and Environment of Care by performing monthly environmental inspections, providing training to new hires and in-
  service education to their peers, communicating issues/concerns regarding hazards and/or non-compliance to office leadership, and most importantly, setting the example on a consistent basis. o Maintains proper supply quantity, rotation and expiration dates, ensuring incoming supplies have been received and labeled appropriately, maintaining Emergency Response Care for expiration and full supply list, enter in weekly orders for review/submission by manager, monitor oxygen and liquid nitrogen levels, notify manager of order as necessary, communicate any near expiration supply stock to be moved or cost transferred.
• Manages vaccine supply ordering, monitoring for expired or soon to expire stock and reconcile stock by comparing administered vs. wasted/expired stock. Maintains adequate documentation of refrigeration/freezer temps, back up to manager in the event of an outage/emergency, possess knowledge of appropriate protocols during outage/emergency, create orders for approval by manager, perform and arrange required yearly trainings and in-services for annual site visit, add and train new employees within the IMPACT system.
  o Ensures a well-organized, clean and clutter free laboratory area. Complete training on appropriate handling and storage for test kits and supplies and train others. Conduct reviews to be sure specimens are labeled, handled (stored) and processed appropriately, maintaining all external quality control completion and documentation, including regular survey to verify instruments and equipment are checked, maintained and labeled correctly, ensure refrigerator/freezer temps recorded daily. Act as contact person for any changes or errors discovered during quarterly inspection and provide training or communication back to team members.
  Accountable for participation in ongoing end user support and training, participating in monthly SuperUser sessions, distributing materials and updated information to support staff within department, serve as primary point of contact for assigned end user questions and answers, provide IHIS assistance, guidance and troubleshooting for support staff, and may assist in upgrade testing, optimization and other activities with the responsibility of communication feedback and lessons to staff within department.
  o Provides training to new clinical staff and ensures on-going annual skills training. Responsible to assure clinical staff are prepared for and successful in Ambulatory Skills Orientation (ASO) class and subsequent annual skills check off. Communicate issues and concerns regarding clinical deficiencies to the attention of clinic management. Provide a minimum of one approved educational in-service per year to clinical staff. Conducts Low Risk Medical Emergency Response drills annually, in conjunction with management and/or safety champion.
• Helps maintain oversite in regards to population health metrics. They are responsible for running multiple reports on a set schedule to identify patients that are due or overdue for specified preventative screenings. Shares CPC+ outreach efforts with office manager and team. Outreach efforts may consist of my-chart messages, patient phone calls, and letters. They will help facilitate the screening completion by helping to schedule appointments, pend order(s) for the provider or providing the patient a ROI to have outside records showing completion be sent to the PCP. The champion will work with clinic leadership to help identify and develop QI opportunities and will participate and report progress in all necessary meetings.

• Certification with 1 year overall experience or uncertified and 2 years of Medical Assistant Overall Experience, AND
• Minimum of 1 year of employment as a Medical Assistant with OSUP or equivalent experience at OSU within the last year, AND
• Successful execution of a champion designation (see Career Pathing Guide)