MEDICAL ASSISTANT PRIMARY CARE/OB CLINIC OFFICE SUPERVISOR - San Gorgonio Memorial Hospital

POSITION SUMMARY:

The Medical Assistant Office Supervisor for the Primary/OB Clinic reports directly to the Chief Nursing Officer. San Gorgonio Memorial Hospital (SGMH) is seeking a dedicated and experienced Medical Assistant/Office Supervisor for our Primary Care/OB-GYN clinic. This role combines clinical and administrative responsibilities to ensure the efficient and effective operation of the clinic, while providing high-quality patient care.

ESSENTIAL DUTIES (not all inclusive):

Clinical Duties:

• Performs routine clinical tasks including taking patient histories, vital signs, and assisting with exams and procedures.
• Administers medications and injections as prescribed by the physician.
• Provides patient education on health maintenance, disease prevention, and treatment plans.
• Assists with prenatal and postnatal care under the guidance of OB-GYN providers.
• Maintains accurate and up-to-date patient records in compliance with HIPAA regulations.

Administrative Duties:

• Supervises daily operations of the clinic, ensuring efficient workflow and optimal patient care.
• Coordinates staff schedules, manage time-off requests, and ensure adequate staffing levels.
• Oversees patient scheduling, registration, and billing processes.
• Handles patient inquiries and complaints, resolving issues promptly and professionally.
• Ensures compliance with all clinic policies, procedures, and regulatory requirements.
• Conducts staff meetings and training sessions to promote continuous improvement and professional development.

REQUIREMENTS:

Education / Licensure / Credentials:

• Current Medical Assistant and Office experience required.
• BLS from American Heart Association.
• IV and Blood Withdrawal Certification.
• Certification in medical office management (e.g., CMOM, CPM) preferred

Experience:

• Experience: Minimum of one year of clinical experience, preferably in a primary care or OB/GYN setting.
• Previous supervisory or managerial experience, required.
• Familiarity with healthcare regulations and compliance standards, preferred.

Required Skills:

• Strong clinical skills with the ability to perform a variety of patient care tasks.

• Excellent organizational and multitasking abilities.
• Effective communication and interpersonal skills.
• Proficiency in electronic health records (EHR) and clinic management software.
• Leadership qualities with the ability to motivate and manage a team.

PAY / BENEFITS:

• Estimated pay: $65,000 to $85,000 annual base rate based on qualifications (including but not limited to experience, education, certifications, and licensure where applicable).

• Benefits may include medical, dental, vision, basic life and AD&D, optional supplemental life (employee, spouse, and/or child coverage), flexible spending accounts (medical and dependent care), 403b retirement with dollar for dollar match up to 5%, paid time off, and more available depending on employment status.

M/F/D/V/SO
EOE