Medical Assistant/Scheduler - Orthopedics - OSSM

• Schedules and authorizes surgeries and splints.
• Escort patients to a room.
• Triage calls
• Assist physician with all medical procedures with courteous and knowledgeable medical decision-making; follow through on patient requests for information.
• Receive and handle all patient telephone calls to completion.
• Clinical/Administrative.
• Manage patient charts: receive charts from transcription, organize charts based on office policy, and follow through on any incomplete paperwork or items missing from the chart. Review patient charts daily for the next day’s appointments.
• Knowledge of Surgical Scheduling
• Prepare exam rooms between each patient and prepare injections daily.
• Call in prescriptions to pharmacies.
• Review all charts prior to patient's appointments to ensure all paperwork is complete and attached.
• Stock exam rooms with supplies.
• Order medical supplies and manage inventory storage.
• Establish and update the inventory of medical supplies.
• Maintain and dispose of bio-hazard materials.
• Act as a liaison between patient and physician, communicating messages, and screening telephone calls for referral to a physician.
• Know legalities regarding the confidentiality of patient records.
• Know OSHA regulations and follow the correct procedures for handling biohazard materials.
• Complete forms for patients according to the physician’s direction for workers comp, disability, insurance, etc.
• Other miscellaneous duties as directed by physician or supervisor.
• Monitoring physicians' schedules: including on-call and keeping the computer system up to date.

• Graduation from an accredited Medical Assistant program and certified (CMT).
• High school graduate or GED.
• Experience in a medical orthopedic setting preferred.
• Knowledge of medical office procedures and insurance verification.
• Ability to demonstrate a mature, dependable, and responsible approach when interacting with patients, physicians, co-workers, and additional outside sources.
• Proactive self-starter.
• Understands the referral requirements of major third-party payers.
• Ability to multi-task, prioritize, and exceptional attention to detail.
• Excellent organizational, verbal, and written communication skills.

OSSM is a multi-specialty orthopedic practice in the CT, caring for the full spectrum of musculoskeletal issues through surgical and non-surgical treatments. Our team of highly skilled, exceptionally trained surgeons and professionals use state of the art techniques and protocols to treat a broad range of bone and joint pain, degenerative diseases and common injuries. Expertise in the areas of sports medicine, hand and upper extremity, spine, and foot and ankle offers patients comprehensive care in a patient-focused, welcoming environment.