Medical Assistant - PainPoint Health

Join our team of hardworking heroes to deliver unsurpassed medical care to the Shreveport/Bossier area. You will be providing care to patients while adhering to compliance standards. Our ideal candidate is an outstanding communicator and problem-solver, able to recognize patient needs and prioritize treatment with physicians and clinical staff.

Responsibilities:

· Greeting and escorting patients to exam rooms, preparing for physician's visits by obtaining initial information and vital signs

· Checking patients medical records for pertinent data; reviewing and maintaining current patient information/demographic data

· Inputting new data into patients' medical records, ensuring accuracy

· Assesses the health status of patients and collaborates with the nursing staff and physician to establish care procedures

· Contributes to the planning of appropriate nursing interventions

· Administers treatments in accordance with policies and procedures

· Handle in prescriptions/refills under the direction of the provider

· Triage medical calls, consult with the provider and give advice per physician as necessary

· Complete Prior Authorization requests, documents and forms as needed for patient care

· Documents patient complaints with objective and subjective symptoms utilizing appropriate clinical method and records

· Communicates pertinent information regarding patient condition to other members of the health care team

· Assist in removing staples, sutures and performing dressing changes

· Receives and completes physician orders; notifies appropriate referral systems

· Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors

· Inspecting exam rooms for cleanliness and equipment condition; stocking and maintaining rooms and nurses stations with adequate supplies

· Educating patients and their caregivers regarding specific care as instructed by the physician

· Participates in staff development, continuing education programs, and mandatory meetings.

· Provides leadership by working cooperatively with ancillary nursing staff and other patient team personnel

· Works collaboratively with all other departments to ensure a positive patient experience

· Other duties, as assigned

Knowledge, Skill, and Abilities

· Ability to assess, plan, implement and evaluate nursing care according to individual needs

· Must demonstrate an understanding of clinical risk

· Must demonstrate consistent professional conduct and meticulous attention to detail

· Excellent verbal and written communication skills as well as excellent interpersonal skills with patients, staff, and other health care professionals

· Knowledge of medical chart reporting/records, medical terminology, and insurance practices

· Excellent computer skills including Excel, Word, and Internet use

· Skills in handling incoming phone calls and triaging appropriately

· Ability to work effectively as a team member with physicians and other staff

· Ability to react calmly and effectively in emergency situations

· Ability to flexibly respond to changing demands

Requirements:

· Current license to practice as a Medical Assistant in the State of Louisiana

· BLS certification preferred

· Prior experience with EHR required

· Minimum one year of prior MA experience in a clinic setting preferred

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Monday to Friday 7:30 – 5:00

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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