Medical Assistant - Townsen Memorial Hospital

Townsen Memorial Hospital is an accredited network of facilities with an emphasis on emergency care, outpatient surgery, and diagnostics and imaging. Our core mission is to provide compassionate, evidence-based patient care to those we serve. At Townsen Memorial, we encompass diversity, dignity, and inclusiveness as a reflection of our core values. Townsen Memorial is committed to driving cutting edge healthcare to our patients, our communities and each other.

Townsen Memorial Surgery Center is hiring for a full-time Medical Assistant to join our hospital located in Spring, TX. The Medical Assistant supports a positive patient experience by performing administrative and clinical duties under the direction of the nurse manager.

ESSENTIAL FUNCTIONS:

• Demonstrates Customer Service Standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language at all times, take 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer)
• Move patients through appointments as scheduled
• Escort patients around the facility, measures vital signs, including weight, blood pressure, pulse, temperature, and give the information to the assigned nurse
• Confirm patient' DOB and full name prior to interventions
• Maintains and responds to e-mails
• Assist nursing staff with cleaning and stocking clinical areas with adequate medical supplies
• Responds and comply to requests for information including sending faxes and e-mails
• Ensures completeness and accuracy of all documentation
• Report statistics as required
• Uses downtime efficiently, aware of team members workload and constantly offers assistance and responds positively to requests for assistance from other team members
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy and procedure and HIPAA requirements
• Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards. Communicates with peers and management regarding any hazards identified in the workplace
• Assist staff in Pre-Op and PACU, under the direct supervision of an RN

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace
• Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent, polished patient interaction skills. Ability to communicate professionally with patients
• Exceptional customer service and phone etiquette
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word & E-Clinical
• Energetic with a desire to learn and develop new skills

EDUCATION AND EXPERIENCE:

• High School diploma or its equivalent
• Minimum 1 years in Acute Care Setting
• Medical Assistant Certification preferred

BENEFITS:

• 3 Medical Plans
• 2 Dental Plans
• 2 Vision Plans
• Employee Assistant Program
• Short- and Long-Term Disability Insurance
• Accidental Death & Dismemberment Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Please visit our website for more information:

https://townsenmemorial.com/

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.