Medical Assistant - Trusted Medical PLLC

About us  

Trusted Medical, PLLC is the clinical care delivery affiliate of Edera (www.edera.com). We specialize in serving Veterans by reducing wait times for them to gain access to disability screens and separation health assessments required by the Veterans Affairs (VA) to receive benefits. Help serve those who have served us by joining our growing team! 

Job Summary:

 The Certified/Registered Medical Assistant will function autonomously and be responsible for coordinating the medical office and any Veteran/family activity including patient flow related to in-person visits. The role will require excellent customer service skills, Provider support in relation to checking Veterans/patients into the clinic, retrieving medical documentation, scheduling, and examination assistance.   Additionally, ability to independently complete EKGs, PFTs, ABIs and phlebotomy. The Medical Assistant will be responsible for cleaning and disinfecting the exam rooms and maintaining overall office cleanliness. Ideal candidates have a proven track record of high reliability working in a very independent atmosphere with little oversight.  Initiative and self-driven to coordinate office set up, inventory of supplies upon arrival.    

Duties include the following.  

• Autonomous role 
• Prepare for and deliver exceptional Veteran/patient handling and care during all interactions – all-inclusive front and back-office duties. 
• Assist providers with checking veterans/patients into the clinic, scheduling, medical documentation retrieval and submitting all required medical documentation timely. 
• Participate and contribute to all work activity and organized meetings, sharing point of view and recommendations. Support organization by practicing fiscal responsibility as well as maintaining compliance with policies and regulations. Further support by contributing to operational developments, process improvement initiatives and strategic planning. 
• Ability to initiate and follow through on work independently  
• Proven ability to be prompt, reliable with a strong, professional work ethic  
• Proven problem-solving skills with ability to analyze situations, identify existing or potential problems  
• Proven ability to establish and foster significant relationships  
• Excellent written and verbal communications skills  
• Ability to work in a fast-paced, dynamic environment, and work collaboratively in a team environment  
• Ability to meet assigned deadlines and adapt to changing priorities  

Education/Experience:  

• Active MA and phlebotomy Certification 

• More than 1 year experience strongly preferred 

• Experience with Interacting with the Veteran population preferred 

• Knowledgeable with managing provider workflow and scheduling 

Technological Skills:  

• Experienced in one or more major Electronic Health Records 

• Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint, and Teams)  
• Knowledge of EKG, ABI, Spirometry, and comfortable with phlebotomy  

Required Knowledge and Skills:  

• Ability to assist Veterans with walking, transfer, examination preparation etc. 
• Ability to assist Providers with examinations, if needed (i.e., chaperone) 

• Ability to initiate and follow through on work independently 

• Proven ability to be prompt, punctual, and reliable 
  • Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions based on our current or potential future capabilities 
  • Proven ability to establish and foster relationships 
  • Excellent written and verbal communications skills 
    • Professional demeanor, strong work ethic, discrete, resourceful, and ability to maintain confidentiality 
    • Ability to work collaboratively in a fast-paced, dynamic team environment 
    • Detail-oriented with the ability to meet assigned deadlines with an ability to adapt to changing priorities. 
    • Exercises fiscal responsibilities 

Work Schedule:

• Monday through Friday  
• No weekends 
• No holidays 

Immunizations Required:  

• TB Screening (less than one year old) 
• Hep B Titers (less than 1 year old) 

Immunizations Strongly Recommended: 

• COVID vaccination and boosters  
• MMR Titers (less than 1 year old)  
• Varicella Titers (less than 1 year old)  
• TDAP Immunization (less than 10 years old)  
• Flu Immunization (within current season) 

 As a condition of employment by Trusted Medical, PLLC., all employees must submit to a drug test and background check, which includes a criminal investigation, verification of citizenship/immigration status, employment history and education, prior to commencing work at Trusted Medical, PLLC

Trusted Medical, PLLC is an Equal Opportunity and Affirmative Action Employer. Trusted Medical, PLLC prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Trusted Medical, PLLC takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or veteran status.