Medical Biller - Mental Health Association, Inc.

• Prepare and submit accurate and complete billing claims and invoices.
• Follow up on insurance denials and rejections in a timely manner.
• Accurately resolve and resubmit denied claims and secondary insurance claims.
• Investigate unpaid claims and submit appeals as needed.
• Review patient statements before mailing.
• Follow up on unpaid patient balances by establishing payment arrangements, and monitoring and pursuing delinquent accounts.
• Perform other duties as assigned by supervisor.

• At least 2 years of medical/behavioral health billing experience is preferable.
• Experience working Insurance claim denials.
• Experience with AR Management.
• Ability to research Insurance Websites for the documented regulations on current original claims submissions, correct denial resolutions as well as how to correct claims properly.
• Ability to communicate to the Billing Team and Supervisor problems and/or issues that need additional interventions.
• The candidate must have a strong financial background with knowledge of ICD-10 and CPT coding.
• Strong attention to detail and accuracy.
• Ability to interact openly and professionally with clients, billing team, and Supervisor. 
• Solid verbal and written communication skills.

• Proficiency with electronic medical records (EMR).
• Ability to effectively work claims and claim denials to ensure maximum reimbursement for services rendered.
• Ability to read and interpret insurance Explanation of Benefits.
• Ability to utilize monthly aging account receivables report to follow up on unpaid claims aged over 30 days.
• Respond to inquiries from payors, and patients in a timely fashion.
• Skilled in computer keyboarding, insurance carrier websites, and use of spreadsheet applications
• Knowledge of medical office management functions and procedures.
• Knowledge of diagnostic and procedure coding, medical record documentation practices, medical, computerized medical office systems applications, customer relations principles, and generally accepted safety practices.
• Ability to work collaboratively with clinical care providers.
• Ability to establish and maintain harmonious and cooperative working relationships with others and demonstrate empathetic, respectful, and positive customer relations behaviors.
• Ability to manage multiple priorities simultaneously and maintain composure in stressful situations.
• Ability to envision desired outcomes and applies systematic actions to achieve expected results.
• Ability to work independently, exercise good judgment, and accept personal responsibility.

What We DoMHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery. Why It Matters The youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day. How We ThinkStarting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.