Medical Biller - Marquee Staffing

Job Summary:
The Medical Collector will be responsible for managing and collecting outstanding patient accounts, ensuring timely resolution of billing issues, and maintaining positive patient relations. This role involves collaborating with healthcare providers, insurance companies, and patients to facilitate payment and address any discrepancies.

Key Responsibilities:

• Review and manage accounts receivable, focusing on outstanding patient balances and insurance claims.
• Contact patients to discuss their account status, payment options, and resolve any billing inquiries.
• Work with insurance companies to verify coverage, resolve claim denials, and follow up on outstanding claims.
• Maintain accurate records of all collections activities, patient communications, and payment agreements.
• Assist patients in understanding their billing statements and financial responsibilities.
• Collaborate with clinical staff to ensure accurate coding and documentation for claims submission.
• Develop and implement collection strategies to reduce outstanding balances and improve cash flow.
• Stay updated on industry regulations and clinic policies related to billing and collections.
• Provide excellent customer service to patients while maintaining professionalism and confidentiality.

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree in finance, healthcare administration, or a related field preferred.
• Previous experience in medical billing, collections, or healthcare finance is highly desirable.
• Knowledge of insurance verification processes, billing codes, and healthcare reimbursement practices.
• Strong communication and interpersonal skills, with the ability to handle sensitive situations with empathy.
• Detail-oriented with excellent organizational and time management skills.
• Proficiency in electronic health record (EHR) systems and billing software.
• Ability to work independently and as part of a team.