Medical Case Manager (HIV) (Flagstaff, AZ) - North Country HealthCare AZ

North Country HealthCare is transforming healthcare for rural Arizona as a Primary Care, Federally Qualified Teaching Health Center. We provide Family Medicine, Pediatrics, Obstetrics/Gynecology, Dental, Physical Therapy, and Behavioral Health services to the under-served population throughout northern Arizona. We believe in practicing integrative care in an inclusive culture. We treat some of the most vulnerable rural populations in the United States while supporting North Country's mission. We are proud of our Family Medicine Physician Residency, our medical education programs, and our passionate team.

Description
This is a full-time, Medical Case Manager position for the HIV/AIDS Ryan White Part B Program (RWPB) under the Outreach Division at North Country HealthCare. The Medical Case Manager will work under the supervision of the Program/Project Coordinator, and is part of a team with other Medical Case Managers to coordinate the medical care of patients living with HIV/AIDS on the Navajo Nation, Hopi and Coconino County areas. Coordinating care involves linking clients to services in areas such as dental, primary care, HIV specialty care, behavioral health, and support services. In addition, the Medical Case Manager will help clients navigate different insurance systems and access other non-Ryan White resources and services available to HIV patients. The position requires strong organizational skills and verbal communication skills, along with knowledge and understanding of the Navajo and/or Hopi language, culture, and understanding of the HIV/AIDS population, barriers to care, disease prevention and transmission, and sensitivity to the social stigma that exists for persons living with HIV.

Duties

• Work as a Medical Case Manager to determine and maintain eligibility of clients and connect clients to services. Engage in care coordination for optimal patient health outcomes.
• Enhance and develop relationships with all HIV medical providers and HIV/AIDS service organizations and other consortiums/coalitions serving persons living with HIV in the service area.
• Facilitate, organize, and utilize systems for tracking client services and demographic information.
• Help patients navigate through all medical services and procedures including the Ryan White systems.
• Maintain accurate and complete client files, treatment plans and program databases including entering client information into EHR and the CAREWare database.
• Promote North Country's HIV services to organizations and groups and disseminate HIV/AIDS-specific information.
• Aid in the implementation of mental health and growth of client support groups.
• Travel to visit clients and attend relevant meetings and trainings as necessary.
• Participate in planning, implementing, and evaluating the RWPB Program and its educational goals and objectives.
• Participate in community health fairs and perform screenings as required.

Requirements

• Two year college degree or equivalent experience resulting in knowledge of a field related to the job required
• Two years' experience in healthcare or social work
• Bilingual (English/Navajo/Hopi/Apache/Spanish) preferred
• Travel required

Compensation
Starting at $24.18/hr+ DOE

Benefits
North Country HealthCare is proud to offer a full range of benefits to our full and part time employees beginning day one, including:

• Medical insurance for as little as $5 per paycheck.
• Dental and Vision insurance.
• Critical Illness, Accident, and Hospital Stay supplemental coverage.
• Employer-paid life insurance, disability, and Employee Assistance Program.
• 401k with a 4% employer match.
• Up to $5,250 towards student loan repayment or educational tuition reimbursement annually, professional development support, and internal career growth opportunities
• Additionally, employees earn up to seven weeks of paid time off annually, with accrual beginning on day one.

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

North Country HealthCare is a VEVRAA Federal Contractor and an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

North Country HealthCare is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nchcaz.org. Please do not send resumes to this email address.