Medical Coding and Billing Specialist (Remote) - Orchid Health

***Please note, this is a remote position but you must reside in Oregon to be considered for this role.

Join an Organization that Puts its People First!

Interested in helping grow a healthcare model based on trusting relationships, joy in work, and health equity? Orchid Health might be just the place for you!

Orchid Health was founded 10 years ago with the belief that the most effective way to improve the health of our communities is through integrated patient-centered care that takes the time to listen to and build trusting relationships with each patient. We are committed to our communities and each other and are proud of the positive feedback and reputation that we have built. We currently see thousands of patients at our Oregon clinic locations, all supported by a talented, passionate, and dedicated staff.

Our mission is to advance a new model for community health to thrive based on relationships, joy in work, and health equity. We achieve this by leaning into our four pillars and core values:

Core Values:

• Challenge the Status Quo
• Cultivate Respect
• Courageously Vulnerable and Accountable

Four Pillars (in order of priority):

• Pillar 1: Employee Well-Being
• Pillar 2: Trusting Patient Relationships
• Pillar 3: Community Health
• Pillar 4: Financial Sustainability

Why work for Orchid Health?

Orchid Health’s culture revolves around a healthy work-life balance, asking open-ended questions and providing transparent feedback, and learning from our mistakes. Orchid’s team members have abundant opportunities to expand their professional skills in a supportive environment, participate in community outreach efforts and partnerships, and enjoy a robust benefits package. 

Compensation:

• $21.84 – $23.84/hour depending on experience and skills 

Benefits:

• Medical, Dental, & Vision – Orchid pays monthly premiums at 100% for team members and at 50% for their dependents for base medical and dental plans 
• $1000/year Wellness Benefit - for things that make you happy!
• 401(k) with a company match
• A Continuing Education / Continuing Medical Education budget for all team members
• An Employee Assistance Program (EAP) that provides mental health support, financial planning, and lifestyle training opportunities, at no cost to employees
• 120 hours of PTO per year, annually front-loaded with tenure-based increases
• 40 hours of paid inclement weather and emergency closure leave, annually front-loaded
• 8 paid holidays, plus your birthday off!
• Free care at our clinics for team members and their families
• And more!

*Team members are eligible for benefits on the first of the month following 30 days of employment.

Orchid Health clinics serve Oregon’s highest need areas when it comes to healthcare, and taking this position will be making a huge difference in a community that truly needs and appreciates its healthcare providers.

The schedule for this position is Monday – Friday 

Responsibilities:

• Accurately analyze and code primary care charts. Code dental/mental health charts once trained
• Follow coding requirements as mandated by federal and state law
• Understand and carry out Orchid-specific coding requirements to satisfy certified Rural Health Clinic, certified School-Based Health Clinic, Vaccines for Children specifications, and other certifications/requirements as needed
• Be available to answer coding/charting questions daily from owners, providers, and staff as needed
• Complete chart coding within five days of the date of service
• Analyze and respond to patient billing inquiries in a professional, positive manner
• Post patient and insurance payer payments to patient accounts
• Contact and collect outstanding payments from patients as needed. Arrange payment plans when necessary
• Perform billing audits to analyze the accuracy of our billing partners once trained
• Solve problems related to internal insurance billing
• Audit medical charting to ensure the medical team is charting the correct level of work performed
• Monitor and fix chart errors as indicated in the EHR system
• Learn, understand, and navigate computers and software necessary to carry out responsibilities
• Analyze and input medical records as needed from time to time

Required Qualifications:

• Terrific communication skills, impeccable integrity, and the ability to work well with our team are required
• Conduct yourself with compassion and professionalism when interacting with patients
• Understand and uphold the Commitment to Co-worker Agreement
• Maintain a calm, professional, and respectful demeanor when on and off-site in an often stressful medical environment
• Ask questions and thoroughly communicate with staff and supervisors
• Adapt performance as needed based on constructive feedback

Education and Experience:

• Certification in coding ICD-10 proficiency and CPT II proficiency
• At least 6-months to one year of experience as a Medical Coder
• Those with SBHC and/or RHC coding experience are preferred

Work Environment:

While in the clinic, team members may be exposed to viruses, disease, and infection from patients and specimens in the working environment. Team members may be required to work for extended periods of time at a computer. Team members use standard office equipment, such as computers, phones, and e-fax.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. The employee is frequently required to sit for extended periods of time. Specific vision abilities required by this job include close vision requirements due to computer work. Computer work is required for remote positions. Light to moderate lifting may be required. 

Travel: 

A minimum of 1-2 clinic visits per year, plus in-person meetings and events as needed. 

Employment Offer Contingencies:

Job offers are contingent upon the successful completion of a background check and drug screening. 

AAP/EEO Statement:

It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities.

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