Medical Customer Service Specialist - Workway

We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Medical Customer Service Specialist opportunity with a Healthcare company where they are dedicated to changing healthcare for the better, offering employees the opportunity to impact lives while working in a collaborative, supportive environment. Join us to be part of a mission-driven team that values compassion, innovation, and personal growth as we shape the future of healthcare together. The Medical Customer Service Specialist is responsible for answering phones for public and internal (employee, patient, visitor) customers, as well as documenting and dispatching work requests.

Your specific duties will include:

• Monitoring environmental alarms: doors, gates, parking lot intercoms & CCTV.
• Assisting with the workflow and assignments for patient transporters.
• Leading or participating in projects in support of the department.
• Providing feedback to leadership regarding ways to improve processes, increase efficiencies, and to maximize the performance of the department.
• Performing all position-appropriate duties as required in a competent, professional, and courteous manner.

Specific qualifications for the position include:

• Proficiency with the Microsoft Office Suite of software.
• Experience in an administrative support role and/or customer service preferred. Healthcare, call center, or dispatch service experience preferred.
• 1+ year experience required.
• H.S. Diploma/GED Equivalent.

Pay Rate Range - $18.00 per hour

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental, and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO. To receive state and federal compliance posters, e-mail hr@workway.com or call 972.514.1515.