Medical Dispatcher 9AM- 5PM. - Diamond Medical Laboratories

Job Duties:

·         Answer phone calls and assist callers with inquires:

Such as taking stat information, sending reports, and helping with other questions.

·         Call patients to schedule Home Call appointments.

·         Enter stats and Home calls in our system.

·         Enter stat information on Spreadsheet, disptach stat calls, and track and monitor stat progression.

·         Research daily STATS to ensure they are entered as STATS in EMR system.

·         Document dispatch and arrival times of all stats.

·         Enter Requisitions into EMR system.

·         Create new patient accounts as needed in EMR system. 

·         Call in Criticals to facilities.

·         Dispatch and schedule pickups for covid/other assignments to couriers.

• 1. Scan Requistions and billing Information 

·         Ensure that all home calls and stats have been assigned and completed in timely fashion.

·         Other duties as assigned.

Requirements: Customer service skills, computer skills, phone etiquette, one plus years medical background is a must.