Medical Front Desk at Neurology, Psychiatry, and Balance Therapy Center
Blue Bell, PA 19422
About the Job
We are looking for a part time receptionist who is interested in working in friendly multi-disciplinary medical office that strives in providing excellent and compassionate care to our patients. Our receptionists assist providers and other members of the team by performing a variety of front office and patient related tasks, ensuring a smooth patient experience and efficient work flow within the practice.
Job Responsibilities:
· Use a multi-line telephone system, take accurate messages, and triage, screen, and direct telephone messages to the appropriate person. Call patients, other providers, and related business entities as needed.
· Schedule and register patients.
· Verify insurance eligibility and benefits and assist with prior authorizing tests, medications, and services.
· Greet and identify patients and visitors. Carry out the check in and check out process for scheduled patients.
· General office duties: scanning, copying, faxing, filing, mailing, as well as perform and record financial transactions.
· Maintain a neat and organized waiting room and request supplies as needed.
· Perform other office related duties as assigned.
Qualifications/Skills:
· Minimum of a high school diploma or equivalent.
· Strong time management, problem solving, organizational, communication and exceptional customer service skills.
· Attention to detail.
· Proficient with computer use including Word, Excel, web based applications, and general Windows functions.
· Proficient with general office procedures (using phone system, scanning, copying, faxing, filing, mailing, and perform and record financial transactions).
· Familiarity with medical insurance and medical billing preferred.
· 1 Year experience in a receptionist role in a medical setting preferred.
· Electronic health record system experience preferred.
· Basic familiarity with diagnosis and procedure codes preferred.
Employment Type: Full Time
Bonus/Commission: No