Medical front Desk Receptionist

Brooklyn, NY

At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200 oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope. 

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures
• Perform tasks as assigned for special projects.
• Perform general clerical duties and complete various forms.
• Manage Physicians  calendar, prioritizing and resolving conflicts.

• High School diploma with at least 1 year of experience
• Bachelor’s Degree preferred
• Excellent oral and written communication skills
• Two years of experience as an administrative assistant
• Ability to accept direction and work within a team concept
• Possession of typing and computer skills an asset
• Strong customer service skills.
• Previous experience an asset
• Spanish speaking preferred

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