Medical Front Desk Receptionist - 99 Healthcare Management

We are seeking a full-time Medical Front Office Receptionist for our internal medicine office, located in Frisco, Texas.

This position handles a variety of patient care administrative tasks including, but not limited to, checking patients in/out, managing phone lines, providing excellent customer service, and collecting payments. Qualified candidates must have at least one year of experience working in a front desk role in a doctor’s office.

Responsibilities include:

• Greeting patients
• Checking patients in and collecting sufficient information for billing and claiming purposes
• Answering, screening, and directing phone calls as needed
• Scheduling patient appointments
• Notifying medical staff of patient's arrival
• Verifying insurance
• Processing referrals as needed
• Completing prior authorizations as needed
• Checking patients out
• Collecting patient balances including co-pays, deductibles, etc.
• Explaining patient payment responsibility
• Other administrative duties as assigned and as needed

Skills and Qualifications:

• High school diploma or equivalency required
• Must have at least one year of experience working in a front desk role in a doctor’s office
• Understanding of insurance coverages (co-pays, deductibles, co-insurance, etc.)
• Proficiency in MS Office
• EMR experience also required; E-Clinical Works preferred
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule: Monday through Friday, 8:00 AM – 5:00 PM. No weekends or after hours.

Learn more about the office and its culture by visiting www.friscocenterim.com/

99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients - by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.