Medical Front Office Assistant - United Surgical Partners International

Destin Surgery Center is hiring for front office administration! This position will cover any aspect of the business office necessary. Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building. No experience in medical office required, willing to train the right candidate who exhibits a positive attitude and works well with our amazing team! Position is Monday-Friday, 9-5pm (4pm on Fridays).

Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Assists with verifying insurance prior to patient's arrival
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. Offices
• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts for next day surgeries
• Preparation of medical charts
• Labeling necessary documents, auditing and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned
  
  BENEFITS
  Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

- Customer service or medical office experience a plus
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Must demonstrate excellent phone etiquette and exceptional customer service skills.

-Team player