Medical Front Office - Patient Service Specialist - KORT - Float - Kentucky Orthopedic Rehab Team
Nicholasville, KY 40356
About the Job
Position: Patient Service Specialist
Location: Nicholasville, KY (Brannon Road)
Type of Employment: Full Time - FLOAT
Schedule: Weekdays - 8am to 5pm or 9am to 6pm
Compensation: Starting at $15/hour (pending experience)
When patients enter our outpatient physical therapy center in Nicholasville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
- Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Minimum Qualifications:
- High School Diploma or GED
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.