Medical Laboratory Technician II & Point of Care Coordinator - Hebrew SeniorLife, Inc.

Adhering to Hebrew Senior Life’s policies and procedures, and conforming to all safety practices.
Maintaining the confidentiality of health information on all patients. Monitoring waived testing for all inpatient and outpatient laboratory testing.

This position will be responsible for following written lab procedures for the correct handling and processing specimens, perform lab procedures of moderate complexity in accordance with standards set forth in sectional laboratory procedures, and accurately performing and interpreting the tests.

In addition, this position will provide support to the lab, including inventory and maintenance of equipment. Serves as a technical resource by participating in staff training.

Core Competencies

• Understanding of CLIA and CAP requirements for waived testing.
• Problem solving, analyzing information, multi-tasking, basic computer knowledge, Instrument maintenance, troubleshoot and maintain laboratory Analyzers.
• Phlebotomy skills, Technical Specialist skills.
• Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.

Position Responsibilities 

Under supervision, the Medical Lab Technician II & Point of Care Coordinator maintains the records and oversees all competencies. Evaluates if critical results are followed up on in a timely and adequate manner. Performs routine laboratory procedures accurately and efficiently according to the policies and procedures of Laboratory Services to ensure high quality patient care.

• Provides excellent customer service through quality laboratory services to patients, staff and residents.
• Performs quantitative, qualitative and subjective lab procedures by manual and automated methods in accordance with the instructions in the technical procedure’s manuals
• Performs routine laboratory procedures accurately and efficiently according to the policies and procedures of Laboratory Services to ensure high quality patient care in all disciplines of the department, including the following sections; Chemistry, Urinalysis and Microscopy, Hematology, ESR, Coagulation, Virology (PCRs), FOBT and Phlebotomy, as needed.
• Maintain equipment records on dashboard and daily work logs.
• Perform daily, weekly and monthly maintenance on laboratory instruments.
• Keep up and maintain yearly continuing education provided by HRC and vendors.
• Clean and maintain lab equipment.
• Perform routine calibrations, quality controls, CAP-PT surveys, Bi-yearly calibration verification/Linearity, and New lot QC validation.  
• Identify, diagnose and repair issues that may arise with the laboratory equipment independently or as guided by the manufacturer.
• Verify all test results and ensure that they are correctly matched with the specimen.
• Complete testing within the turnaround time and be able to inform staff if unable to meet the time or recollection is necessary.
• Ability to closely read instructions.
• Communicates appropriately with patients, coworkers and the health care providers.
• Able to answer questions based on technical expertise
• Know, understand and perform to the standards of GLP (Good Laboratory Practice).
• Know, understand and perform to the standards outline by CLIA.
• Monitors the records, databases and documents for waived testing to ensure all quality standards are met.
• This includes but is not limited to answering the phone and assisting with answering questions. Faxing results/reports when needed.
• May also assist with supply management when needed for Point of Care and all Laboratory testing.
• Services instruments when needed.
• Troubleshoots issues when they arise.
• Implements new testing processes and procedures when needed.
• All other duties as assigned by Supervisor.

Qualifications for Medical Lab Technician II & Point of Care Coordinator

• AS or BS degree in Medical Technology, Clinical Laboratory Science, Chemical, Physical, or Biological Science from an accredited institution.
• Meet CLIA personnel standards criteria.
• At least one year of experience as a Medical Laboratory Technician I or II working in a hospital setting.
• MLT or ASCP certification, or related national certification preferred.
• Phlebotomy experience is preferred
• Meditech-Expanse experience is a plus
• Research and analysis skills
• Strong verbal and written communication and organizational skills.
• Exceptional problem-solving and critical-thinking skills
• Ability to work independently and within a team environment.
• Ability to follow biohazard guidelines
• Roche-RALs and Meditech experience is a plus
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)