Medical Management Intake Coordinator - Umanist Staffing LLC

Title: Medical Mgmt Intake Specialist

&

Work Location: Detroit, MI, 48243

&

Duration: 12 Months

&

Job Type: Contract

&

Work Type: Remote

&

Dept: Commercial Inpatient Pr

&

&

& & &

&

Job Description:& & &

&

&

Required Skills and Experience:&

Minimum of 2 years of experience in a healthcare, insurance, or related field&

High school graduate and college or university experience&

Medical terminology knowledge or a medical background is required&

Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures&

Customer service experience is required&

Strong phone skills with experience handling inbound and outbound calls&

Experience with healthcare management software and databases&

Excellent verbal and written communication skills&

Ability to explain complex information in a clear and concise manner&

Strong problem-solving skills with the ability to analyze data and identify trends&

Attention to detail and accuracy in all work&

Ability to work collaboratively with cross-functional teams&

Demonstrated ability to build and maintain positive relationships with colleagues, clients, and stakeholders&

Highly preferred:&

Two years of college or associate level degree equivalent&

Experience with providing high quality, provider focused servicing to facilities and doctors&

Work collaboratively as a team member with peers and nurses&

Concisely and accurately enter documentation into Care Advance&

Effectively engage over the phone via both inbound and outbound with providers&

Process provider requests as needed&

Acts as providers first trusted source for UM Prior Auth programs&

Assign faxes to designated staff&

Process requests for compliance inquiries&

Access various UM department mailboxes and voicemail as needed&

Ability to function independently&

Critical Thinking&

Bi-Lingual/Spanish&

NOTES:

Remote role

Need local candidates only

&