Medical Office Assistant - Mercer - Steward Health Care

At Sharon Regional Medical Center, we are committed to improving the health of our communities by delivering exceptional, personalized behavioral health care with dignity, compassion, and respect. Our continued focus on the patient experience informs our caregivers about how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values.

We dedicate ourselves in the communities we serve to delivering affordable health care to all and being responsible partners. No matter what your role, as a member of the Steward family, you are a specialist in making every patient and family feel right at home, every co-worker a key to our success, and every referring practice, a team of prized colleagues.

In support of this, we commit ourselves to the following values:
Compassion
Accountability
Respect
Excellence
Stewardship
If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you.

Summary: The MOA maintains an efficient and smooth functioning office for patients and staff members. Responsible for the retrieval of patient data, maintaining records, scheduling of patients, taking patient vitals, med reconciliation and documenting the chart.

Job Responsibilities:
1. Assists with readiness of medical records for next day's office patients

• Reviews schedule to determine visits
• Assists with pulling charts
• Collaborates with a file clerk to ensure all appropriate test results, dictation, and other information are available on the chart prior to the appointment time
• Participates in a monthly chart review

2. Assists with scheduling appointments for patients

• Schedule patients in the system according to established guidelines.
• Notifies patient of appointment date and time
• Schedules radiation teaching appointments with RN
• Verifies accuracy of appointments
• Collaborates with physicians in scheduling follow-up for inpatients
• Anticipates needs based on schedule

3. Clinical care

• Rooms patients for physician visits
• Takes and documents vitals - height, weight, BP in chart and LANTIS
• Documents updated medication reconciliation and problem list form on every patient
• Witnesses patient exams as needed
• Assists physicians with calling in prescription refills and faxing orders

4. Provides direction and assistance to families and visitors
5. Note physician orders
6. Maintains and updates systems
7. Billing

• Assists with billing for physician visits, injections, scopes, and supplies.
• Provides adequate documentation for billing

8. Assists authorization coordinator with obtaining prior treatment authorizations

• Alerts biller to new treatments or a change in treatment

9. Phlebotomy

• Accurately enters physicians orders for labs
• Draw a lab sample and deliver it to the CCC laboratory or to DIC by 5pm.

10. Answers the phone and directs calls.

Requirements:
Medical Office Assistant certification preferred
AHA
Background Clearances as required by Federal and State law

About Steward Health Care
Nearly a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.
As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.
Steward is among the nations largest and most successful accountable care organizations (ACO), with more than 5,500 providers and 43,000 health care professionals who care for 12.3 million patients a year through a closely integrated network of hospitals, multispecialty medical groups, urgent care centers, skilled nursing facilities and behavioral health centers.
Based in Dallas, Steward currently operates 33 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

Steward Health Care is proud to be a minority, physician-owned organization. Diversity, equity, inclusion and belonging are at the foundation of the care we provide, the community services we support and all our employment practices. We do not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, and/or expression or any other non-job-related characteristic.