Medical Office Manager - Texas Health Care PLLC
Fort Worth, TX 76104
About the Job
The Cardiology Office Manager is responsible for managing the daily administrative operations of a
cardiology practice, ensuring efficient workflow, high-quality patient care, and adherence to
healthcare regulations. This role involves supervising office staff, coordinating with healthcare
providers, managing and maintaining revenue cycle management processes, and maintaining a
patient-focused environment.
Key Responsibilities:
- Supervise administrative and clinical staff, including recruitment, training, scheduling, and performance evaluations.
- Oversee the office's day-to-day operations, ensuring efficient workflow and adherence to policies and procedures.
- Ensure that patients receive high-quality care and that their needs are met promptly and professionally.
- Oversee the patient experience from check-in to check-out, ensuring satisfaction and retention.
- Serve as the primary point of contact between staff, healthcare providers, patients, and external partners.
- Develop and execute marketing strategies to attract new patients and retain existing ones.
- Collect and verify patient information, including insurance details, demographics, and contact information.
- Confirm insurance eligibility and coverage before services are provided to ensure proper billing.
- Accurately document and code all medical services and procedures performed using appropriate ICD-10, CPT, and HCPCS codes.
- Identify and analyze reasons for claim denials or rejections.
- Take corrective actions to appeal denied claims or resubmit corrected claims to maximize reimbursement.
- Implement strategies to reduce the occurrence of denials.
- Monitor and manage outstanding patient balances and aging accounts receivable.
- Implement strategies to collect overdue payments from patients and payers.
- Maintain communication with patients regarding their financial responsibilities and offer payment options if necessary.
Qualifications:
- Education: High school diploma or equivalent.
Skills:
- Strong leadership and team management abilities.
- Excellent organizational and multitasking skills.
- Proficient in revenue cycle management.
- Proficiency in EHR, NextGen highly preferred
- Ability and willingness to work flexible hours to meet patient care and administrative needs.
Source : Texas Health Care PLLC