Medical Office Receptionist (Front Desk) - Porter-Starke
Valparaiso, IN 46383
About the Job
Porter-Starke -
This position is a full-time position Monday-Thursday 11:30am-8pm and Friday 7:30am-4pm.
Porter-Starke Services, Inc. is a Community Mental Health Center (CMHC) based in Valparaiso and serves northwest Indiana with additional offices in Portage, Knox, and LaPorte. Porter-Starke also operates Marram Health Center, a Federally Qualified Health Center (FQHC) with two offices in Gary and Hebron.
BENEFITS:
- 401k with 20% company matching
- Medical, dental, vision insurance
- Company paid life insurance
- Company paid long term disability
- Optional insurances (short term disability)
- HSA/FSA accounts
- Tuition assistance up to $5250/year
- Education reimbursement up to $200/month
- Generous PTO
- 11 paid holidays
- Employee discounts (YMCA)
- Competitive wages
- Employee referral program
- Casual Friday's
- Employee recognition events & anniversary gifts
- Free wellness screenings
WAGE/SALARY:
- Starting at $15.00/hour and up (based on experience)
JOB DUTIES:
- Provides clerical support at multiple medical offices for the community mental health center locations.
- Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- Basic computer and typing skills.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.).
- Performs other duties as needed.
EDUCATION AND EXPERIENCE:
- High school diploma or G.E.D. is required.
- A certificate or degree from a vocational or technical school preferred.
- One to three months related experience and/or training is preferred.
Please feel free to visit www.porterstarke.org to learn more about our organization.
Source : Porter-Starke