Medical Receptionist - Emblem Health

Provide administrative support to Director and physician staff within the department. Provide technical support as needed. Serve as the primary point of contact for the Medical Director for both internal and external interactions. Work closely with other administrative staff to meet the administrative needs of the clinic. Duties include general physician - related and administrative clerical support and project-based work.

Responsibilities

• Answer correspondence in a professional manner demonstrating excellent customer service skills.
• Manage patient and examinee - related medical reports including proof-reading and distribution.
• Provide information and direction while serving as the "face" of the Medical Director and physician staff to both internal and external parties.
• Perform administrative/clerical duties such as photocopying, faxing, mailing, and filing.
• May develop or produce communications such as letters, e-mails and other correspondence
• Maintain schedules and calendars, and arrange appointments, meetings and luncheons; contact appropriate persons to attend; compile and publish meeting minutes.
• Perform other job-related duties as required to support the administrative arm of the clinic and as they relate to required grant reporting.
• Create and modify documents using Microsoft Office programs.
• Prepare presentations as requested.
• Support department in assigned project-based work.
• May perform research as required to investigate and assist in the resolution of issues.

Qualifications

• High School Diploma or GED
• Associate's Degree preferred
• One to three years of relevant work experience required
• Knowledge of computer systems, programs and applications; specifically Microsoft Office programs required
• Ability to type 50 wpm
• Ability to read, interpret and apply policies and procedures required
• Professional verbal and written communication skills required
• Ability to set priorities among multiple competing requests required
• Ability to establish and maintain effective working relationships with other employees required
• Demonstrated knowledge of telephone protocol required

Additional Information

• Requisition ID: 220QX
• Hiring Range: $17.30-$23.00 per hour