Medical Receptionist - Mercy Medical Center
Baltimore, MD 21202
About the Job
Now offering a $1,500 sign on bonus for Medical Office Specialist New Hires!
Effective April 1, 2024 and expires December 1, 2024. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.
Responsibilities:
The Medical Receptionist is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.
The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to:
- Scheduling patients
- Answering phones
- Scanning medical records
- Triage patient phone calls for severity/importance
- Collection of insurance information and verification or benefits
- Charge entry and payment posting.
Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
Qualifications:
- High School Diploma or GED
- A minimum of one year experience, preferrably in a medical office setting.
- May be required to travel to satellite offices