Medical Receptionist - Call Center - Quadrant, Inc.
Gaithersburg, MD 20878
About the Job
Medical Receptionist - Medical Call Center Internal Medicine
Gaithersburg, MD
Pay From: $20 Per Hour
MUST:
1 solid years of medical office private practice experience
Strong scheduling experience
ECW experience a plus
Comfortable working in a high volume call center environment with strong phone experience
Strong experience answering phones and providing customer service support
Experience scheduling procedures
Experience working in primary care a plus
Experience explaining procedures to patients
Acting as a liaison between patients and staff
Strong documentation skills
Experience in a medical call center a plus
Comfortable translating for Spanish speaking patients
DUTIES:
The duties of the Medical Call Center Scheduler include but are not limited to the following:
Answer phones and provide customer service support
Schedule procedures
Explain procedures to patients
Act as a liaison between patients and clinical staff
Document and update patient information in EMR
Handle translations for Spanish Speaking candidates
*Quadrant, Inc. is an equal opportunity and affirmative action employer. Quadrant is committed to administering all employment and personnel actions on the basis of merit and free of discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or status as an individual with a disability. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Gaithersburg, MD
Pay From: $20 Per Hour
MUST:
1 solid years of medical office private practice experience
Strong scheduling experience
ECW experience a plus
Comfortable working in a high volume call center environment with strong phone experience
Strong experience answering phones and providing customer service support
Experience scheduling procedures
Experience working in primary care a plus
Experience explaining procedures to patients
Acting as a liaison between patients and staff
Strong documentation skills
Experience in a medical call center a plus
Comfortable translating for Spanish speaking patients
DUTIES:
The duties of the Medical Call Center Scheduler include but are not limited to the following:
Answer phones and provide customer service support
Schedule procedures
Explain procedures to patients
Act as a liaison between patients and clinical staff
Document and update patient information in EMR
Handle translations for Spanish Speaking candidates
Source : Quadrant, Inc.
