Medical Receptionist - TEKsystems

Job Description:

Main Duty: Providing customer service and assisting patients over the phone and face to face. Verifying insurance and doing administrative duties.

Essential Job Functions:

• Manage a variety of high-volume incoming and outgoing calls at the Front Desk regarding new and/or existing members medical equipment or supply needs.
• Verify and answer insurance coverage questions regarding products they are eligible for and what costs will look like.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Speaks with caregivers, doctors, insurance companies, and other outside providers regarding member account and product needs.
• Documentation creation and follow up to ensure necessary documentation on file.

Qualifications:

• Minimum Experience: 1 year of customer service experience.
• Healthcare/medical office administration experience providing customer service is a plus.
• Proficient computer skills. Ability to learn company software and applications
• Strong data entry skills. 35 WPM
• Empathy, Compassion, Positivity, Reliable transportation

Hours/Schedule:

Hours are from 8:30am to 5pm. Monday through Friday. There will be very limited OT and no weekends. Friday, 4:30pm close

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.