Medical Receptionist - Addison Group

Job Title: Medical Receptionist

Location (city, state): Pasadena, TX

Industry: Healthcare

Pay: $18-$20 per hour

About Our Client:

Addison Group is hiring for our client, a well-established healthcare provider known for delivering top-quality care in the ophthalmology field. They have multiple locations across Southeast Texas and are recognized for their expertise and commitment to patient care. This role offers a great opportunity to be part of a reputable team in a thriving healthcare environment.

Job Description:

We are looking for a Patient Access Representative who will be responsible for providing an exceptional experience for patients, ensuring smooth check-in and check-out procedures. This role involves working closely with patients, collecting payments, scheduling appointments, and assisting with front desk duties. We are seeking a candidate who is friendly, detail-oriented, and enthusiastic about delivering excellent customer service.

Key Responsibilities:

• Welcome and assist patients as they arrive for their appointments
• Manage check-in and check-out processes efficiently
• Collect co-pays and handle payment transactions accurately
• Update and maintain patient information in our system
• Provide patients with necessary intake forms and financial information
• Assist in rescheduling appointments as needed
• Ensure the front desk area and lobby are clean and organized
• Follow opening and closing procedures, including handling cash
• Maintain patient confidentiality in compliance with HIPAA regulations
• Monitor and restock clerical supplies as necessary

Qualifications:

• High School Diploma or equivalent; prior experience in the healthcare field is a plus
• Experience working at a front desk, preferably in a medical or healthcare environment
• Basic knowledge of medical terminology
• Strong customer service skills with a friendly, welcoming demeanor
• Ability to multitask and stay organized in a fast-paced setting
• Proactive, eager to assist, and willing to take the initiative
• Works well in a team environment with a positive attitude

Additional Details:

• Assignment: Contract-to-hire
• Hours: Monday to Friday, 6:30 AM - 6:30 PM (arrival required 30 minutes before the first patient; overtime available)
• Interview Process:
  • Initial phone interview with HR
  • In-person interview with the Revenue Cycle Director
• Start Date: Monday 12/18 or 1/8
• Location: 100% Onsite (Houston, TX)
• Background Check/Drug Screening: Required
• COVID-19 Policy: Vaccination not mandatory, but masks are required

Perks:

• Opportunity to work with a well-established healthcare provider
• Collaborative and supportive work environment
• Potential for full-time employment through contract-to-hire
• Competitive pay with the possibility of earning overtime

If you're ready to make a difference in patient care and are excited about joining a dynamic healthcare team, we'd love to hear from you! Apply today to be part of this opportunity with Addison Group and our valued client.