Medical Receptionist/Secretary - Sigma Inc

Detailed Statement of Duties :

• Files correspondence, reports ,applications, etc.
• Answers telephone calls and provide routine information concerning departmental services.
• Answers inquires relative to laws, rules, regulation, policies and procedures in Department of Clinical Laboratory
• Prepares standardized forms such as routing slips.
• Receives and distributes incoming mail, and memoranda.
• Operates standard office machines and equipment calculators, fax machines, copiers and computers.
• Reviews forms, lists documents, correspondence and/or applications for accuracy and completeness.
• Schedule, or arrange for conferences, meetings, interviews, appointments and similar activities.
• Notify appropriate parties orally and/or in writing of information such as meetings and conferences.
• Compiles data for analysis based upon statistical information gathered on a monthly basis.
• Proofreads typed material for grammatical, punctuation and spelling errors and for proper format, accuracy completeness.
• Composes correspondence for routine memos and or letters such as requests for information, confirmation of meetings, etc.
• Communicates with reference laboratories relative to invoices, information about testing and other related activities.
• Prepares bi-weekly time logs and overtime forms.
• LabCorp reports (EMR) verifying results and file them.
• Under the direction of the Director of Clinical Lab, accesses the LAB portion of the Hospital Information System in order to acquire patient specific information for supervisors and or providers/nursing personnel.
• Maintains inventory control of office supplies.
• Distribute, fax, and or mail patient results to appropriate physicians/departments/institutions and communicate results.
• Maintain patient, employee and department confidentiality while fulfilling all duties.
• Prepares agendas and minutes of meetings.
• Coordinates all administrative activities for the Clinical Lab Supervisor, including maintaining her/his appointment calendar.
• Reports to the Clinical Lab Supervisor for the periodic review of state, federal, and JCAHO requirements
• Responsible for updating/maintaining all components of Clinical Lab Policy / Procedure manual and updating lab binders by logging into Policy Tech.
• Responsible for updating/maintaining all aspects of the Clinical Lab Safety Manual
• Responsible for updating/maintaining all aspects of the Clinical Lab Continuing Education Manual by updated department spreadsheet to track seminars, presentations, etc that the department can attend to.
• Provide support with Employee Performance Forms- edit, organize, file, and distribute copies of individual employees (state A-C) EPRS forms.
• Help the staff when they are having difficulty with SSTA System.
• Help specimen processing department as needed. Will receive specimen and distribute to each dept accordingly) Microbiology, hematology, Blood Bank etc) and utilize Meditech in order to receive specimen.

• Fluent knowledge of English language, oral and written
• Ability to understand and apply the laws, rules and policies relating to the department.
• Ability to maintain accurate records and filing systems.
• Proficient with Microsoft word. Familiar with Microsoft excel, familiar with Microsoft Access.
• Ability to quickly become proficient with LSH Network system.
• Willing to attend seminars/training to become proficient with Microsoft Office programs as needed.
• Ability to establish and maintain harmonious working relationships with others.
• Knowledge of clerical office practices and procedures.
• Skill in operating general office machines including electronic typewriter, computer, fax machine, copiers and dictating equipment, ability to write 35 mail able words per minute.
• Ability to explain the laws, rules, policies and procedures pertaining to the department.
• Ability to give written and oral instructions in a precise understandable manner and communicate effectively and with sound judgement.
• Ability to determine the proper format and procedure for assembling items of information.
• Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished.
• Knowledge of the principles, practices and techniques of supervision.
• Knowledge of the types and uses of department forms.
• Knowledge of the proper telephone procedures for making and receiving department calls.

Minimum Entrance Requirements :

• Applicant must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.
• Substitution: Diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school level may be substituted for a maximum of two years of the required experience.
• Education toward such degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

Note : Educational substitutions will only be permitted for a maximum of two years of the required experience.

Qualifications Acquired on Job : Knowledge of rules of regulations (State and Federal)relating to Pathology and Clinical Laboratory. Ability to do data entry and information retrieval with Laboratory Information System.