Medical Receptionist/Telephone Operator - A-Line Staffing Solutions

Medical Receptionist/Telephone Operator

A-Line Staffing is currently seeking an experienced Medical Receptionist/Telephone Operator. if you think you’re a GREAT candidate and would like to be considered for immediate consideration call/text Day Green at 1+469-840-5624 or email atDgreen@alinestaffing.com

Job description:

Responsible for providing a wide range of telephone switchboard duties, including, triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff.

Schedule & location:

• 8:30AM-5:00PM Monday-Friday (Roanoke, VA)

Salary/Wage:

• 00/hr.

Duties:

• Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
• Takes and relays messages in an accurate and timely manner.
• Responds to emergency and urgent calls from patients in a timely manner. Directs callers immediately to clinical staff as necessary.
• Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone equipment malfunctions to the appropriate party.
• Provides a pleasant and helpful phone contact for callers.
• Responsible for opening and closing the switchboard.
• Responsible for the in-house paging system.
• Performs clerical duties as assigned to maintain workflow in the department.

Required Qualification:

• Entry level ( call center and medical experience preferred)

Education:

• High School Diploma or GED

If you think you’re a GREAT candidate and would like to be considered for immediate consideration call/text Day Green at 1+469-840-5624 or email atDgreen@alinestaffing.com