Medical Receptionist - Valparaiso University

Position Description:

The Medical Receptionist reports to the Valparaiso University Director of the Health Center. The Medical Receptionist coordinates and oversees the Student Health Center’s front desk and University/Indiana State required health compliance. In addition, the Medical Receptionist is responsible for assisting the Director of the Health Center with administrative assistant support for the department. Monday - Friday 7:30am-4:30pm .

Major Responsibilities:

Patient Coordinator Duties:

• Coordinate and oversee the Student Health Center front desk
• Collect payment information from each student per visit (student ID cards/insurance card/intent-to-pay forms/demographic sheets/etc...)
• Collaborate with Healthcare Providers and staff to facilitate and maintain scheduling process
• Collaborates with other disciplines involved in the delivery of total student care within the Valparaiso University community (i.e., Residential Life, Fraternity & Sorority Life, Career Center, Counseling Services, Athletics, Recreational Sports, etc...)
• Run daily reports
• Provide administrative support to Health Center
• Respond to or initiate contact with patients and parents as appropriate, maintaining requirements of confidentiality while demonstrating care and understanding
• Other duties as assigned

Compliance Coordinator Duties:

• Coordinate and oversee the University and Indiana State required health compliance
• Maintain thorough documentation in electronic medical record, Datatel, and Colleague
• Respond to or initiate contact with students and parents as appropriate, maintaining requirements of confidentiality while demonstrating care and understanding

Required Knowledge and Skills:

• Associate degree preferred
• A minimum of two years medical office experience preferred
• Medical Assistant experience preferred
• Completes annual Health Center competency assessments, safety, blood-borne pathogens, and CPR training
• Excellent customer service skills

Successful applicants will demonstrate a commitment to cultural diversity and the ability to work with individuals or groups from diverse backgrounds.

All offers of employment with Valparaiso University are contingent upon clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, background checks will also include credit history. Background checks will be conducted on all final candidates for employment.

To be considered for this position, you must upload:

• Cover letter

• Resume

• List of 3 professional references

• Answer all application questions

Please address the cover letter to:

Victoria Venturella, Director

Valparaiso University

Required Skills


Required Experience