Medical Records / Central Supply Clerk - Normandy Nursing Center

At Normandy Nursing Center, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Normandy Nursing Center partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Normandy Nursing Center.

Pay, Benefits and Perks of Medical Records / Central Supply Clerk:

• Competitive Pay Based on Experience
• Paid Time Off (PTO+) added to your balance after 30 days of employment; immediately accrue more PTO as you work! (full-time only)
• Earn PTO+ for every quarter of perfect attendance (full-time only)
• 6 Observed Holidays + 1 Floating Holiday 
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees
• Have fun with contests and employee appreciation events every month

Essential Functions of Medical Records / Central Supply Clerk:

• Maintains regulatory requirements, including all federal, state, local regulations, and accrediting organization standards
• Always maintains resident confidentiality
• Completes Inservice and returns in a timely manner
• Attends annual review and department Inservice as scheduled
• Actively participates in performance improvement and continuous quality improvement (CQI) activities
• Maintain established medical record files; culls medical records in accordance with center and state-specific regulations
• Pulls written medical record requests by established deadline
• Maintains 100% accuracy of the medical record locator report to ensure it is complete and accurate and updates by end of week
• Signs out medical records from the department using the medical record locator
• Clears returning medical records from the medical record locator by end of shift
• Files loose reports by the end of the shift
• Maintains a high accuracy rate in filing of loose reports and resident records
• Establishes and maintains supplies inventories
• Files complete medical records in the storage area and department daily
• Assists in retrieving medical records for physician completion
• Is familiar with SNF and medical record documentation retention and schedules
• Pulls verbal medical record requests within half hour of receipt
• Answers telephone in a timely and polite manner
• Participates in recording information for performance improvement activities 
• Demonstrates knowledge of computer system
• Willing to accept additional assignments
• Supports and maintains a culture of safety and quality. 
• Collects and fills supply requisitions and delivers to the unit/floor
• Orders supplies from designated vendors, with supervisors’ approval
• Receives supply shipments and routes packing slips to appropriate department heads
• Maintains an organized and neat storage area
• Maintains accurate inventory records
• Performs other duties as assigned
• Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
• Maintains accurate inventory of all items located in central supply and in each nursing unit

Qualifications of Medical Records / Central Supply Clerk:

• High School Diploma or general equivalency is preferred
• Accurate typing skills with minimum of one year experience in medical records is preferred
• At least one year of experience in shipping and receiving is preferred
• Candidates must maintain a working email address and phone number for employer communication.
• Basic computer knowledge
• Able to communicate effectively in English, both verbally and in writing
• Able to multi-task and work independently
• Ability to interact with staff at all levels in a fast-paced environment
• Effective administrative and organizational skills
• Detail oriented
• Presents professional image to consumers and clients through dress, behavior and speech
• Adheres to company standards for resolving consumer and client concerns
• Ensures that all consumer and resident rights are protected

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.