Medical Records Clerk - Salud Family Health

Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient's lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.

The Medical Records Clerk is responsible for the safekeeping of patient records, managing incoming and outgoing medical and dental records requests, scanning, assigning, and saving patient information, and maintaining the integrity of the records storage area through a team-based approach.  The Medical Records Clerk approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.

 We offer:

• Starting Wage - $19.00 to $21 per hour
• Monday to Friday – 8 am to 5 pm

Comprehensive Benefits Package including:

• Medical (Includes Free Medical Services at All Salud Facilities)
• Dental (Employee Discounts at All Salud Dental Facilities)
• Vision
• Flexible Spending Accounts
• Basic Life and AD&D
• Supplemental Life and AD&D
• Short-Term & Long-Term Disability
• Accident & Critical Illness Insurance and Employee Assistance Program
• Generous vacation accrual
• 10 Paid Holidays per year (includes 2 Floating Holidays and paid Birthday) 
• 8 Paid accrued Sick Days per year
• Retirement savings plans
• Employees working at least 1,000 hours within a 12-month period are eligible for the Defined Contribution Pension Plan. Salud will contribute 5% of your base salary each month   

Our Mission is to provide a quality, integrated healthcare home to the communities we serve

Specific Duties:

• Delivers and retrieves patient records throughout SALUD
• Maintains the chart tracking system, filing patient documents and records in the designated locations
• Carries out preliminary phases of planned record retirement
• All work is carried out in accordance with SALUD’s policies and protocols
• Processes requests for records, receives and processes all incoming requests for records following SALUD protocols
• Review each request to determine if authorized to release records and the adequacy of patient information
• Prepares charts and files all patient information in a designated location 
• Works within a team atmosphere to complete some tasks
• Promotes public relations through prompt and courteous service
• Maintains respect for privacy while adhering to confidentiality in all phases of work
• Works in conjunction with other Medical Providers, Dental Providers, Behavioral Health Providers, and all other staff to ensure that the patients obtain the highest standards of integrated healthcare  
• Acts as a patient advocate for our vulnerable populations by ensuring that patients are fully informed and comfortable with their visit to SALUD 
• Follows procedures for the electronic health records system

Education:

• Graduation from an accredited high school or equivalent

Experience:

• One year of general office experience is desired, but not required

Knowledge, Skills, and Abilities:

•  Ability to file both alphabetically and numerically with no errors
• Ability to detect errors in patient identification and make corrections 
• Knowledge of medical/dental terminology preferred
• Ability to read, understand, and follow oral and written instruction  
• Bilingual English/Spanish preferred
• Microsoft Programs: Excel, Word, and Outlook
• Must work well with the other patient care team members
• Sensitivity to low-income and ethnic minority communities is a must

The application window is anticipated to close by 11/30/24

Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws.  All your information will be kept confidential according to EEO guidelines.