Medical Records - Manager - Avance Care

Job Purpose: The Medical Records Manager is accountable for oversight and management of Medical Records.  Providing operational assistance to various components within Avance Care, with a specific focus on Medical Records and other related administrative & operational projects. Responsibilities include coordination, preparing and running meetings, monitoring key performance measures, detailed documentation practices, and undertaking of small and large scale related projects dedicated to the operations within Avance Care.

Essential Duties and Responsibilities

• Applies knowledge of and experience in company operations to assist in the development, implementation and administration of program/system guidelines and procedures.
• Gather information and perform needs assessments as necessary for the planning phase of projects and new rollouts between departments and clinical locations
• Has high degree of initiative; Adjusts or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
• Coordinate with internal and external stakeholders for updates on project tasks along with appropriate documentation of statuses
• Compile and maintain updated project data and notes through software
• Schedule and facilitate meetings to ensure that projects adhere to initial project schedule and are on track, accountable, and within scope of requirements set
• Run regular reports and sends correspondence to needed stakeholders
• Initial post project assessments, as needed
• Create and update documents pertaining to workflows, processes and updates as needed
• Maintain compliance and regulations and escalate as necessary
• Execute on tasks within department, as needed
• Ensure that all medical record requests and related administrative tasks are processed timely and accurately.
• Daily monitoring of key performance measures
• Proactively identify process improvement opportunities related to medical records and maintaining compliance

Additional Duties and Responsibilities

Accomplishes all tasks as assigned or as they become necessary.

Qualifications

• Bachelor’s Degree or equivalent work experience required
• Microsoft Excel, Power Point, Word experience required
• Project management experience, preferred
• Epic experience, preferred
• Certified medical records experience, required (examples: Certified Associate in Healthcare Information and Management Systems (CAHIMS), Certified Professional in Healthcare Information and Management Systems (CPHIMS), Registered Health Information Administrator (RHIA)

Expectation of Employee

• Adheres to Avance Care’s Policy and Procedures
• Understand, follow, and enforce Avance Care’s policies and procedures, as documented in the Policy and Procedure Manual
• Maintain company confidentiality in all areas
• Develop and maintain effective working relationships with providers, employees, co-workers, and management
• (remove redundant stated above0
• sattention to detail and following processes in place
• Maintains a positive and respectful attitude, energetic team spirit, and supportive company morale
• Demonstrates flexible and efficient time management and the ability to prioritize workload
• Collaborate with stakeholders across the organization
• Demonstrates strong computer skills
• Possesses strong written and verbal communication

Necessary Skills and Abilities:

• Accountability: Accepts responsibility for self and contribution as a team member; displays truthfulness; confronts problems quickly; displays a strong commitment to organizational success.
• Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Attention to Detail: Setting high standards of performance for self and others; assuming responsibility and accountability; self-imposing standards of excellence rather than having standards imposed.
• Collaboration/Teamwork: Cooperates with others to accomplish common goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Communication: Clearly conveying information through written and verbal communication.
• Initiative: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
• Problem Solving: Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

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