Medical Records Supervisor - Peachtree Orthopedics

Join Our Team at Peachtree Orthopedics and Help Others "Get Better"

At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With 9 convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."

Our Culture

Peachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 5 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.

Why Choose Peachtree Orthopedics?

At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary:

• Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization.
• Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions.
• Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients.

Location: Corporate office, Smyrna

Work Schedule: Monday – Friday; 8:00am – 5:00pm 

Job Type: Full-time

Your Impactful Role
The Medical Records Supervisor oversees the daily management of the Medical Records department.

Supervisor Responsibilities 

• Oversees the day-to-day operations in the Medical Records department. 
• Plans, organizes, schedules, and oversees the work of subordinates.
• Ensures that all health information management practices meet state standards.
• Assists with recruitment, training, coaching and development of new and existing staff. 
• Coordinates staff coverage. 
• Plan and hosts team meetings. 
• Maintains updated resources and procedures. 
• Maintains Super User status for all computer programs. 
• Works with the leadership team and other managers to identify and resolve issues. 
• Provides suggestions for improved workflows. 
• Provides management with data and reports.
• Establishes incentives for the team. 
• Assists the Administrative Assistant and Personal Injury departments when needed. 
• Other leadership duties may be assigned. 

Essential Duties and Responsibilities  

• Processes medical records requests received from attorneys, patients, insurance companies, physicians, clinics, and hospitals. 
• Certifies and/or notarizes records when needed. 
• Distributes faxes and Athena bucket items to the appropriate staff. 
• Requests charts and films from the storage company. 
• Processes mail and scans documents into an electronic medical record system. 
• Answers incoming phone calls. 
• Responds to emails. 
• Covers for the courier when needed. 
• Other duties as assigned. 

Qualifications

• High school diploma or general education degree (GED). 
• One year of customer service experience in a high volume, multi-unit medical practice.
• Previous leadership experience is required.
• Previous medical records and customer service experience is required.
• Knowledgeable in basic clinical functions, administrative practices, and operational procedures in a medical setting.
• Must have proven anilities to multitask in a fast paced environment and have excellent oral and written communication skills.

Physical Demands and Work Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and speak. The employee is occasionally required to stand, walk; reach with hands and arms, stoop, or kneel. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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