Medical Records Technician - Dept of Healthcare Operations - JBW Federal

Nalu Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

Duties and Responsibilities:

• The Contractor in this position provides support to the Quality Assurance (QA) and Risk Management
  (RM) program policies and activities, including organizational performance improvement for special actions and investigations to help ensure a successful health care delivery system. The Contractor assists in maintaining a successful RM program, functions as an integral part of the QA process and organizes staff activities to assist the government to ensure compliance with all aspects of appropriate regulations.
• Assists in the peer review process of adverse or questionable patient care events. The RM program
  monitors inpatient and outpatient medical care evaluation efforts of the medical and nursing staff, and other medical specialists and health care providers who have hands-on patient care responsibilities. The position will function within the Department of Administration with responsibilities for gathering and analyzing data pertaining to patient care; providing continuing education; and technical assistance to committees, departments, and separate services in identifying and assessing problems, or recommending and monitoring actions to improve clinical processes.
• Coordinates investigations and reviews of cases. This includes the collection of medical records and
  documents, coordinating the recruitment of specialists to perform medical reviews, and the reporting of
  findings of the specialists within the command as specified by quality management regulations.
• Provides assistance, and information and recommendations to staff members on quality improvement activities. Plans, and organizes and conducts the training of service, ward, clinic, and support personnel upon request in quality assessment techniques, criteria development, reporting formats and the confidentiality of data used in the RM Program. Briefs newly assigned personnel on functions of the RM Program. Coordinates education of professional staff in risk management and patient safety issues.
• Collects and analyzes data from all levels of the organizations which are identified as actual or potential hospital risks. Monitors the progress of all problems through the evaluation process; coordinates problem assessment and testing activities, collects data, determines detailed steps required to perform analysis, applies appropriate research methods, and prepares and presents proposals or recommendations.
• In conjunction with the WRNMMC Quality Department, monitors the implementation of methods to reduce, eliminate or avoid potential risks to staff and patients in the health care environment. Recommend adjustments, improvements and innovations in organization and prepares appropriate justification.
• Serves as subject matter expert (SME) regarding clinical outcome indicators and system improvement/data collection methodology to assess patient safety, staffing, acuity, and clinical outcomes. Serves as technical expert and functional project manager for implementation of national patient safety goals (NPSG) and other initiatives, identified through adverse event reporting and data analysis. Utilizes clinical theories and practices in the planning, development, and deployment of data collection methodologies to support clinical outcomes improvement initiatives, which include operating procedures and best practices in coordination/dissemination with other agencies, contractors, and research organizations.
• Other duties as assigned.

Qualifications:

• Licensed Practical Nursing preferred.
  
• Minimum of three years of experience.
  
• High level of competence in managing, utilizing multiple complex computer systems for making
  appointments.
• Proficient in Microsoft Office to include Word, Excel, Power Point, and Access.
• Ability to evaluate, interpret, analyze, and recommend corrections to data and databases.
  
• Displays appropriate interpersonal skills when interacting with clients and staff.
• Sound ability to communicate orally and in writing.
• Strong ability to use judgment and discretion when working with various levels within and outside the organization.
• Sound understanding of TRICARE, medical terminology, release of medical information, durable medical referral process, home services, and medical and legal ethics.

Nalu Federal is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.