Medical Scribe (Bilingual) - Marin Community Clinics

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The medical scribe at Marin Community Clinics (MCC) is an integral part of MCC’s team care model, enhancing the quality and efficiency of our patient care. The medical scribe annotates any dictated or written information for the treatment of patient following all local, state, and federal guidelines for documentation into the electronic health record (EHR). The medical or specialist scribe will be responsible for clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans. The medical scribe is not a direct patient care role.

Scribe-Specific Tasks and Duties

• The primary role of the scribe is to assist the provider with documentation of each patient's clearly recording each patient's symptoms, history, physical exam, and documenting the diagnosis as well as treatment plans in the medical record during a clinic visit.
• At the start of the visits the scribes checks the “document scribed” checkbox on the intake template at the top center.
• Accompanies the clinician into the patient examination area, or joins the appointment remotely by telephone, in order to transcribe a history and physical examination as given by the patient and provider.
• Under the direction of the provider, transcribes and places patient orders, including laboratory tests, radiology tests, referrals, etc.
• Documents any procedures performed by the provider or nurses in the EHR.
• Transcribes any consultation or discussions with family and/or the provider.
• Completes the patient's chart by transcribing results of any labs, x-rays, or other evaluations. In doing so, the scribe continuously checks on the progress of this data in order to get the patient's workup complete so that the provider is able to make his/her decisions regarding that patient.
• Scribe lists all proper diagnoses as well as any follow up instructions and prescriptions, as dictated by the provider.
• Scribe does not directly assist with patient care. The scribe documents orders generated by the provider.
• Scribe assists the provider and support staff with paperwork, telephone calls, faxing, and chart abstraction and may facilitate communication among the care team.
• Scribe is able to process portal communications and either task to appropriate member of the care team or get information from the provider to respond to the patient in a timely way.

Scribes are prohibited from performing the following tasks:

• Medications:  A scribe cannot prescribe medications. Scribes cannot stop, start, or make any manipulation to any medications in the "medication module”.
• Orders:  A scribe cannot order any in-house medications that are injected, ingested, or inhaled into the body including nebulizer treatments.
• Document Sign Off:  The provider should always review the record and attest to its correctness and completeness. At the end of the day or shift, the provider should review the scribed documentation to ensure all events were recorded accurately. The provider generates the document, creating the completed "Master IM." The scribe does not.
• Patient Care:  The scribe is not directly involved with patient care; can’t touch the patient; can’t handle bodily fluids; can’t act independently without direct clinical oversight; conduct other duties while acting as the medical scribe; however, he/she may be asked to give patient paperwork during visit or discuss discharge instructions with a patient. The scribe can’t give orders to registered nurses. They interact with patients on a limited level. For exceptions to this section, please see the “Optional Trainable Skills” section below.
• General Documentation:  A scribe cannot document any of his/her personal objective findings or be involved in any of the medical decision-making. A scribe cannot act independently; instead, he/she must simply document the provider’s dictation and or/activities during the visit.

Optional Trainable Skills:

• With the permission of medical/operational leadership and participation in an in-house training/competency program, a scribe can be trained to perform vitals, room patients.
• Other duties as assigned.

Education and Experience:

• High School Diploma or Equivalent (GED) required.
• Experience with EPIC Electronic Health Records preferred.

Required Skills and Abilities:

• Must be able to communicate effectively in English (able to read, write and speak).
• Bilingual in Spanish required.
• Ability to multi-task work duties.
• Ability to work as a team.
• Excellent interpersonal skills.
• High attention to detail.
• Excellent follow-up ability.
• Ability to use a computer and work with electronic health records.

Physical Requirements and Working Conditions:

• Must be able to lift up to 25 pounds at times.
• Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer.
• Ability to work in a fast-paced environment.

Benefits:

Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

All employees are required to be fully vaccinated for COVID-19, including current booster as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series and early boosters, but have not received the most recent booster, you will be required to get the most recent booster and mask until completed.

MCC is an equal opportunity employer.  We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.