Medical Secretary/Financial Coordinator - Brookside Dental Care

Medical Secretary/Financial Coordinator needed

 Are you solution-driven, detail-oriented and a good communicator? If so, then we are looking for you! Our general dental practice is growing and seeking a new member to join our exceptional team of caring professionals.  You will have the privilege of assisting our patients in choosing their best financial options and budgeting for their 5-star experience so they can receive the dental care they need and deserve. This full-time position offers the stability of a career in healthcare AND 3-day weekends!

NO Experience Needed:

Prior dental, medical, banking, or financial office experience may be beneficial, but they are certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning!

Some of your duties will include:

- Educate patients regarding treatment plan payment options per office financial policies;  make sound financial arrangements, schedule treatment from treatment plans and collect payments

-  Discussing outside financing options, in-house dental benefit programs and insurance benefits to give patients more opportunities to receive the dental care they need.

. -      Working with our team to ensure all care and procedures are accurately coded and invoiced, applying payments to patient accounts, assisting with all billing related questions, and coordinating next steps in care with payment schedules

-      Prompt follow-up with patients, insurance companies, and finance companies to ensure all service and treatment plans are upheld as scheduled

-       Consistent cross-training for optimal career growth (offered and expected)

 -      Verifying patient medical history, receiving payment for services, and reviewing

additional costs and fees, analyzing denials and coding errors

-       Understanding and respecting patient privacy laws

-       Making sure patients and their families feel welcome as soon as they walk in the door, assisting with patient check-ins, and assisting the front desk team “uphold our 3-ring rule”

-       Occasionally participate in practice-sponsored events, supporting our strong and

positive reputation in the community

-       Reviewing and organizing patient medical charts for accuracy and authenticity

 Our growing practice needs a reliable and dedicated professional to become a vital

member, playing a crucial role in guiding patients through their amazing smile journey.  

Skills required – If these sound like you, please apply!

-  Strong written and oral communication skills are a MUST, while being able to

maintain a caring and professional demeanor.  

-   You do what it takes to get the job done, solving the problem to get the best possible results for your patients each and every time!

-   You are comfortable with technology and open to learning new applications and

software, you’ll harness the tools around you to make your job as easy or effortless as

possible.

-   You are charismatic, people feel comfortable being around you; building trusting long-lasting relationships will be the cornerstone of your position.

 -   You are attentive, detail-oriented, organized, and your work reflects all of these

characteristics; your willingness to strive to improve and learn from your mistakes will also be crucial. 

-   You’re known for doing what you say you’re going to do. Your friends would say you are honest, dependable and have integrity.

-   You don’t know the meaning of “someone else’s problem” or “that’s not my job.”

- You’re always willing to jump in and help.

-   Demonstrate the ability to prevent tension from turning into conflict and can find effective solutions; strong listening skills are required.

-     You’re reliable!

About Us

We improve people’s lives by combining compassionate care with state-of-the-art dentistry. Our mission is to guide our patients along the path of optimal dental health by delivering the highest level of care in a friendly, safe, and comfortable environment. The goal of our sincere and committed dentists in Prestonsburg is for every patient to experience improved health, a beautiful confident smile, and a better overall quality of life. 

We offer (upon eligibility)

• Healthcare, Vision, and In-House Dental benefits 
• 401K with percentage matching
• P.T.O. and paid holidays
• CEU Reimbursement, Uniforms allowance
• Competitive Pay with experience appreciation, Employee bonus

  If you want a career where you can literally help improve the lives of the people in your community, this is the job for you. We value your time, so we’ll be back in touch with you very quickly.

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