Medical Service Technician - Norco, Inc

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco is currently seeking an individual to fill our Medical Service Technician position. The Medical Service Technician services various types of medical equipment in efficient, accurate manner.. Other responsibilities include, but are not limited to:

• Repair and perform preventive maintenance on various types of medical equipment
• Perform functional testing on various types of medical equipment
• Re-certify medical equipment to Accreditation Body standards
• Prepare written documentation that serviced equipment meets Accreditation Body standards.
• Clean/disinfect serviced medical equipment
• Package serviced medical equipment for shipping and place tag on equipment showing it is ready for patient use
• Enter service orders into computer
• Research maintenance records on computer
• Communicate with customers, vendors, co-workers and management re: servicing of equipment
• Adhere to all established procedures, policies and safety rules
• Perform other tasks as assigned or necessary

• High school graduate or equivalent
• Possess ability to repair, maintain, clean and package various types of medical equipment
• Possess strong mechanical skills
• Stand for extended periods of time
• Accurately enter data into computer
• Read repair orders, manuals, computer screen, etc.
• Communicate information accurately by telephone and in person using good customer service skills
• Complete tasks and solve problems independently with little supervision
• Lift equipment from floor to work bench weighing up to 50 lbs. on a frequent basis
• Ability to lift beds weighing over 100 lbs
• Work in environment with fumes, odors, dust, gas and poor ventilation
• Ability to perform tasks requiring manual dexterity (e.g. grasp, push, pull, lift, use hand and power tools, etc.)

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco 
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Norco, Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a Drug-Free workplace.