Medical Support Specialist at Adecco USA

We are seeking a dedicated Medical Support Specialist (MSS) to join our busy plasma donation center. The ideal candidate will be an LPN, RN, or EMT-P who thrives in a fast-paced, structured environment. The primary focus of this role is to evaluate donor eligibility, ensure donor safety, and provide support throughout the plasma donation process. This position requires strong interpersonal skills, the ability to handle difficult conversations, and a commitment to teamwork. This is a direct-hire, full-time, and permanent.
Shifts: 4x10 hour shifts, primarily
Salary Range:

• RN: $34-$35/hr
• LPN: $29-$30/hr
• EMT-P: $26/hr
• Sign-on Bonus: $2,000

Benefits:

• Comprehensive Benefits Package: Starts on Day 1, including Medical, Dental, and Vision insurance.
• 401K with company match.
• Generous Paid Time Off: 5.5 weeks of vacation per year, prorated for new hires, with rollover options available.
• Holiday Schedule: Closed on major holidays (Christmas, Thanksgiving, New Year's Day, Easter) with shorter shifts and overtime for July 4th and Labor Day.
• Tuition Reimbursement: tuition assistance program to support your continued education at no cost.

Key Responsibilities:

• Donor Eligibility Assessment: Evaluate donors' medical history, perform physical assessments (height, weight, vitals), and finger pokes to measure hematocrit and protein levels.
• Documentation: Accurately complete all required documentation for donor eligibility, donor reactions, and any employee incidents following strict regulatory guidelines.
• Patient Interaction: Deliver flu shots to donors and employees, handle adverse donor reactions, and provide assistance during the active donation process.
• Cross-Training: Assist in production tasks as needed, including gathering donor medical history and entering data into the system.
• Safety and Compliance: Maintain a safe environment, ensure compliance with regulations, and coordinate with EMS for any medical emergencies.
• Team Collaboration: Work closely with a small, close-knit team of MSS professionals, rotating shifts as openers or closers, and ensure smooth communication regarding shift changes.

Qualifications:

• Licenses: RN, LPN, or EMT-P with active certification.
• Experience: Minimum of 1-2 years in a clinical or plasma center setting preferred.
• Skills: Strong communication skills, ability to handle sensitive conversations with empathy, and comfort working in a fast-paced, repetitive environment.
• Bilingual candidates preferred.
• Soft Skills: Ability to handle confrontation and deliver difficult news to donors who may be ineligible to donate.
• Must be a team player with the capacity to learn new technology and software systems.

Training and Support:

• Training Duration: 5-week program with one preceptor on-site. Travel may be required for training (hotel, car, and food provided).

Work Environment:

• The center operates in the lower-income part of the Denver metropolitan area, with well-lit parking and a secure environment.
• The team culture is close-knit, supportive, and collaborative, with an emphasis on reliability and communication.
• Winter is the busiest season, and nurses have flexibility in scheduling shifts as openers or closers.

Center Hours:

• Sunday: 7:00 am – 3:00 pm
• Monday: 12:00 pm - 7:00 pm
• Tuesday - Thursday: 6:00 am - 7:00 pm
• Friday: 6:00 am - 6:00 pm
• Saturday: 7:00 am - 3:00 pm

If you're a compassionate, detail-oriented nurse or EMT with a dedication to donor safety and patient care, we invite you to join our team and make a difference in the lives of our community members.
**How to Apply:** 
Email a copy of your updated resume to with the subject line “Aurora”

If interested, please schedule a 30-minute slot on my calendar at your convenience to go over details: 

Not a great match for you but know someone who could be, let's help them together-pass my info along.  ~Armenda
 

Pay Details: $26.00 to $35.00 per hour

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance